Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Beatriz Lazaro

Beatriz Lazaro

Tempe,AZ

Summary

Dynamic BOH Team Member at Chick-fil-A, skilled in safe food handling and customer service. Excelled in food preparation and maintained high standards of cleanliness, enhancing operational efficiency. Collaborated effectively with team members to streamline service, ensuring timely meal delivery and boosting customer satisfaction. Recognized for exceptional multitasking and organizational abilities.

Overview

4
4
years of professional experience

Work History

BOH Team Member

Chick-fil-A
09.2021 - Current
  • Prepared food items according to standardized recipes ensuring quality and consistency.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Operated kitchen equipment efficiently, contributing to timely meal preparation and service.
  • Collaborated with front-of-house staff to streamline order fulfillment and enhance customer satisfaction.
  • Assisted in training new team members on standard operating procedures.
  • Reduced wait times for customers by efficiently managing multiple tasks during peak hours.
  • Ensured timely completion of daily prep lists, supporting smooth shift transitions and minimizing downtime.

FOH Team Member

Chick-fil-A
01.2021 - 09.2021
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Operated POS system accurately to process orders and payments efficiently.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Assisted in training new team members on operational procedures and customer interaction techniques.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

Education

Pioneer Valley High School
Santa Maria, CA
06.2019

Skills

  • Safe food handling
  • Cleaning and sanitizing
  • Food preparation
  • Customer service
  • Food presentation
  • Multitasking capacity
  • Proper kitchen equipment operation
  • Collaboration and teamwork
  • Prioritization and organization

Languages

Spanish
Native or Bilingual

Timeline

BOH Team Member

Chick-fil-A
09.2021 - Current

FOH Team Member

Chick-fil-A
01.2021 - 09.2021

Pioneer Valley High School

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