Beatriz Lozano
Washington,DC
Summary
Dedicated crew member with strong customer service and problem solving skills. Committed to creating a positive atmosphere while ensuring efficient operations and inventory management.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Crew Member
Trader Joe's
Washington, District of Columbia
03.2020 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted customers with product selection and inquiries in a friendly manner.
- Operated cash registers and processed transactions accurately.
- Maintained store cleanliness and organization to enhance customer experience.
- Stocked shelves and ensured product availability throughout the store.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Educated customers about new/seasonal products.
- Handled inventory management tasks including receiving and unpacking shipments.
- Supported team training initiatives by mentoring new crew members regularly.
- Assisted in taking phone orders from customers for product availability and pick-up services.
Dental Assistant/Receptionist
Arroyo's Family Dental
Silver Spring, Maryland
01.2014 - 09.2019
- Prepared treatment rooms by sterilizing equipment and maintaining cleanliness.
- Assisted dentist during procedures using appropriate tools and instruments.
- Maintained patient records with confidentiality and precision to ensure compliance and accessibility.
- Coordinated appointments and follow-ups to optimize patient flow and minimize wait times.
- Assisted front office staff with insurance claims and billing inquiries to streamline patient services.
- Trained new dental assistants on procedures and office protocols effectively.
- Took X-rays of teeth using radiographic equipment to assist in diagnosis. of teeth using radiographic equipment.
Education
Some College (No Degree) - General Studies
Montgomery College
Rockville, MDSkills
- Exceptional customer service
- Product knowledge
- Inventory
- Upselling techniques
- Team collaboration
- Workplace efficiency
- Training new hires
- Quality assurance
- Attention to detail
- Verbal and written communication
- Bilingual communication
- Conflict resolution
- Leadership qualities
- Creativity and innovation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Crew Member
Trader Joe's
03.2020 - Current
Dental Assistant/Receptionist
Arroyo's Family Dental
01.2014 - 09.2019
Some College (No Degree) - General Studies
Montgomery College