Allison Hoefer

• Prep fresh ingredients (produce, proteins, salsas) to spec; follow HACCP, FIFO rotation, and temperature logs.
• Build bowls, burritos, and tacos quickly and accurately during peak rushes (serving ~__ guests/hour) while keeping the line stocked and clean.
• Operate POS, process cash/credit, and resolve order issues with a friendly, professional attitude.
• Cross-train on grill, line, prep, dish, and lobby; jump in where needed to support team flow.
• Maintain sanitation standards: daily/weekly cleaning checklists, proper sanitizer use, and allergen/cross-contact protocols.
• Communicate clearly with teammates and guests; uphold Chipotle’s food safety and portion standards.
• Assist with opening/closing duties and inventory counts; reduce waste through accurate portioning.
• Mentor new team members on recipes, line flow, and safety procedures.

Skills: Food prep & knife safety, POS/cash handling, guest service, time management, teamwork, cleanliness & sanitation, multitasking under pressure.
Certifications (if applicable): State Food Handler Card; ServSafe Food Handler.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Seasonal Position only

• Customer Service: Greeted and engaged customers, delivering personalized service and enhancing the shopping experience.
• Product Knowledge: Guided customers with product information and styling advice.
• Store Maintenance: Ensured cleanliness and organization of sales floor, fitting rooms, and stock areas.
• Fitting Room Assistance: Supported customers with fitting room needs and maintained orderly inventory.
• Team Collaboration: Worked alongside team members for smooth daily operations and task support.
• Cash Handling: Managed cash register, accurately processing sales, returns, and exchanges.
• Shipment Processing: Unloaded, checked, and prepared shipments for stocking.
• Inventory Management: Restocked and organized merchandise to maximize sales potential.

Front Counter and Drive-Thru Operations: Managed front counter and drive-thru, ensuring a smooth, welcoming experience for customers.

Order Management: Processed orders accurately, prepared meals, and collected payments while maintaining high service standards.

Multitasking: Handled multiple orders simultaneously, ensuring quality and efficiency.

Team Collaboration: Worked effectively with team members, embracing feedback to improve performance.

Customer Satisfaction: Enhanced customer satisfaction through friendly, attentive service at the register.

Restaurant Maintenance: Maintained cleanliness and organization throughout the restaurant to uphold health standards.

Customer Engagement: Greeted customers warmly and met their needs and expectations.

Issue Resolution: Addressed customer concerns promptly, fostering loyalty and positive experiences.

Positive Work Environment: Promoted teamwork and effective communication for a collaborative atmosphere.