Beatriz Menjivar
Lynn,MA
Summary
Dynamic and bilingual customer service professional with proven success at Lowes Home Improvement, recognized for enhancing sales through effective promotions. Adept at problem-solving and multitasking, I consistently delivered exceptional service, resulting in positive customer feedback. Committed to teamwork and detail-oriented, I thrive in fast-paced environments while maintaining accuracy in transactions.
Overview
17
17
years of professional experience
Work History
Cashier
ATHOME
Peabody, MA
10.2024 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Lowes Home Improvment
Saugus, MA
08.2020 - 03.2024
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Stock Merchandiser
Target
Everett, MA
08.2008 - 09.2012
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Reduced excess inventory by implementing effective markdown strategies and clearance initiatives.
- Assisted in training new team members on merchandising best practices, contributing to overall team success.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Everett High School
Everett, MA06.2006
Skills
- Fast learner
- Bilingual
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
Timeline
Cashier
ATHOME
10.2024 - 04.2025
Cashier
Lowes Home Improvment
08.2020 - 03.2024
Stock Merchandiser
Target
08.2008 - 09.2012
High School Diploma -
Everett High School