Beatriz Navarrete
Knoxville,TN
Summary
Dynamic professional with a positive attitude and proven team leadership skills, honed as a Shift Leader at Myrtles Chicken and Beer. Expert in cash handling and problem-solving, I consistently enhanced operational efficiency and customer satisfaction through effective staff training and strategic inventory management. Committed to delivering exceptional service and fostering team. with proven track record in managing team operations and ensuring smooth workflow. Demonstrated leadership and problem-solving skills in dynamic environments.
Overview
8
8
years of professional experience
Work History
Shift Leader
Myrtles Chicken and Beer
06.2023 - Current
- Assisted team members in daily operations to ensure smooth workflow and productivity.
- Monitored inventory levels and reported discrepancies to maintain accurate stock records.
- Trained new employees on safety protocols and operational procedures to enhance efficiency.
- Implemented best practices for equipment usage to minimize downtime and operational delays.
- Participated in team meetings to discuss operational challenges and propose solutions for improvement.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Lead Photographer
Stewart Old Town Photo and Mine
01.2021 - 01.2022
- Managed scheduling and logistics for multiple photo shoots, optimizing workflow efficiency.
- Delivered outstanding customer service by addressing concerns promptly and ensuring final products exceeded client expectations.
- Took photos from different angles and perspectives to capture perfect images.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Collaborated with clients to create engaging photo albums.
Insurance Agent
Simpli Insurance
03.2019 - 07.2020
- Conducted thorough assessments of client risk profiles and coverage requirements.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
- Provided expert guidance on policy options, enhancing customer understanding and satisfaction.
- Streamlined claims processing procedures, improving turnaround times and client communication.
Assistant Manager
Bear Stop
09.2017 - 02.2019
- Implemented inventory management processes to optimize stock levels and reduce discrepancies.
- Led daily operations to enhance team performance and store efficiency.
- Trained and mentored staff on customer service best practices to improve client satisfaction.
- Analyzed sales trends to develop strategic promotional initiatives boosting overall revenue.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
No Degree - Business Administration And Management
Universidad Catolica Del Peru
Lima,Peru07-2018
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Team supervision
- Staff supervision
- Customer service focus
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Myrtles Chicken and Beer
06.2023 - Current
Lead Photographer
Stewart Old Town Photo and Mine
01.2021 - 01.2022
Insurance Agent
Simpli Insurance
03.2019 - 07.2020
Assistant Manager
Bear Stop
09.2017 - 02.2019
No Degree - Business Administration And Management
Universidad Catolica Del Peru
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