Beatriz Perez
El Paso,TX
Summary
Manufacturing professional with a strong background in process optimization and quality control. Seeking a challenging role in a manufacturing environment where can leverage expertise improving operational efficiency, in ensuring product quality, and fostering a culture of continuous improvement. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant/Medical Receptionist
Dr Parra Family Health Clinic
El Paso, TX
02.2024 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within local area.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plan.
- Managed approximate 30-45 calls, email and
Group Lead
Dish
El Paso
01.2004 - 01.2023
- Receive and test factory repaired returns in accordance with set procedures while meeting/exceeding company standards
- Perform functional tests on product receivers using prescribed test procedures utilizing appropriate test equipment
- Logging of information and other pertinent information into a computer database, also performing department inventory
- Perform daily reports such as EOS reports (Hourly reports), Covering supervisors duties
- Coordinate 20 associates through manufacturing floor to ensure requirements were met
- Monitored all manufacturing floor work
- Identified problem areas and suggested training needs
- Ensured all manufacturing met quality standards.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Supervisor
McDonald’s No. 16808
El Paso TX
09.2001 - 08.2004
- Duties included training new crew members in all aspects of order preparation
- Assisting managers as needed
- Handling customer satisfaction issues and operating front registers to ensure accurate cash flow intake
- Receiving company orders and administrating inventory.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Education
Completed Medical Assistant -
Southwest University
El Paso, TX09.2012
Some College (No Degree) - Health And Wellness
El Paso Community College
El Paso, TXSkills
- Indirect Patient Care
- Payment Collection
- Medical Billing
- Procedure Assistance
- Patient Flow Management
- HIPAA Compliance
- Patient Scheduling
- Safety Standards Compliance
- Performance metrics analysis
- Supply Chain Coordination
- Quality Control Management
- Conflict resolution techniques
- Employee Training and Development
- Manufacturing Software Proficiency
- Production Planning Proficiency
- Computer-Aided Design Basics
- Lean Manufacturing Expertise
- Equipment maintenance abilities
- Project Management Competence
- Root cause analysis understand
Certification
- CMA - Certified Medical Assistant
- CPT- Certified Phlebotomy Technician
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant/Medical Receptionist
Dr Parra Family Health Clinic
02.2024 - Current
Group Lead
Dish
01.2004 - 01.2023
Supervisor
McDonald’s No. 16808
09.2001 - 08.2004
Completed Medical Assistant -
Southwest University
Some College (No Degree) - Health And Wellness
El Paso Community College