Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Beatriz Santana

Beatriz Santana

New York

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Event Coordinator

Buffet Aroma De Canela
02.2020 - 04.2024
  • Coordinated logistics for corporate and private events, ensuring seamless execution of all activities.
  • Developed and maintained relationships with vendors to secure quality services and competitive pricing.
  • Managed event budgets, tracking expenses to ensure financial efficiency and adherence to allocated resources.
  • Welcomed and assisted guests during weddings and private events.
  • Provided friendly service and handled guest requests efficiently.

Server

Goldie's Tavern
04.2024 - 06.2025
  • Delivered exceptional customer service, ensuring guest satisfaction and resolving issues promptly.
  • Managed table assignments to optimize seating efficiency during peak hours.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Maintained knowledge of menu changes and promotions to provide informed recommendations to patrons.
  • Oversaw cash handling processes, ensuring accurate transactions and end-of-shift reconciliations.

Education

American High School (Online)
Orlando, FL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service

Languages

English
Professional Working
Portuguese
Native or Bilingual

Timeline

Server

Goldie's Tavern
04.2024 - 06.2025

Event Coordinator

Buffet Aroma De Canela
02.2020 - 04.2024

American High School (Online)

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