Beatriz Valadao
Kennesaw,Georgia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Rural Mail Carrier
USPS
05.2007 - Current
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Handled accurate cash payments for postage and incurred fees.
- Sorted mail according to order of address appearance for easy access in field.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
Education
Some College (No Degree) -
Brazil
Espirito SantoSkills
- Highly Organized and Attentive to Details
- Effective communication skills and able to transmit complex information in an easy-to-understand manner
- Bilingual (English/Portuguese)
- Creativity
- Time Management
- Work Independently
- Delivery Records
- GPS Use
- Mail-Sorting and Delivery Sequence
- Delivery records
Reading
When one stops learning one ceases to live!
Languages
Portuguese
Native or Bilingual
Timeline
Rural Mail Carrier
USPS
05.2007 - Current
Some College (No Degree) -
Brazil
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