Beatriz Del Rosario López Obregón

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

• Collaborated with team of Hilton Princess Managua in the development of prospecting account plan .

• Professional Development Workshop in Employment Resources Services SUD,SER (2010)
• Effective Communication in the Institute of Leadership and Management (2012)
• Emergence Processes in Hilton Princess Managua Hotel (2013)
• Basic Fire Extinguishers Training Course in the General Firefighters Department of Nicaragua(2013)
• Basic First Aid Training Course in the General Firefighters Department of Nicaragua (2013)
• Technical reports preparation and writing in ISDE (2014)
• Sales service Course in Dale Carnegie (2016)

• Lenner Garrido, Punta Islita, Guanacaste Costa Rica, +506-83205327
• Maria Jesus Rivera, Hyatt Place Managua Hotel, Nicaragua, +505-58266030
• Rodolfo Amaya, Senior Director Brand Performance Support / Owner Relations

      Latin America & Caribbean Region,  +1 703-883-1009  O 

       +1 281-513-9303  M 

• Lidia Palau, Montessori School Panama +507-65753020

• Master in Art of Service
• Salt Overview
• Honors 101 (Spanish)
• Bed Bug Training
• CRM Day in the Life
• Hilton Make it Right Drive (Spanish)
• Hilton Make it Right -Leader Empowerment
• Social Media - Content Marketing
• Social Media -Facebook 101
• Request Upon Arrival
• TTT Train The Trainer Hilton Hotels and Resort Brand Americas (WORKSHOP in Hilton Orlando Lake, Orlando Florida, U.S.A)
• Winning with Relationship Selling course in Dale Carnegie Training (2016)
• Entrepreneur Business Course LDS Business College (2017)

• Sales and Marketing
• Customer Service
• Training and Development - HUMAN RESOURCES
• Management

• Certified

Train The Trainer Hilton Hotels and Resort Brand Americas

(2017-2018)

 I'm passionate about photography because it allows me to capture the vibrant energy and precious moments of my life  with people and things that i love to do. Through my lens, I can freeze memories of adventures with friends, explore new places, and document the exciting experiences that come with being young. 

Photography not only lets me express my creativity but also helps me cherish the present and look back on these incredible years as I grow older. It's a way for me to preserve my youth, share my perspective with others, and create lasting memories that remind me of the value of each moment I've had the privilege to experience." 

"An essential aspect of my professional profile is my unwavering commitment to effective communication and my determination to overcome challenges. I firmly believe that clear and open communication is the cornerstone of successful relationships, both in the workplace and in life. My dedication to this principle has enabled me to navigate complex projects, resolve conflicts, and build strong connections with colleagues and clients. I pride myself on my ability to persist in the face of obstacles, continually striving to improve my communication skills, and I consider it a vital asset that I bring to any team or endeavor."