Seasoned Operations Manager and Service Supervisor as a veteran leader with over 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing operational plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing organizational productivity. Passionate about promoting solid understanding of professional trends, excellent communication skills, talent for identifying areas in need of improvement and implementing changes with strategic approach. Dedicated to applying training, monitoring progress and morale-building abilities to enhance employee engagement and boost performance.