Beau McGruder
Data Annotator
Minneapolis,MN
Summary
Versatile team member offering over 10 years of experience interacting with computers and customers. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
AI Data Annotator (Remote)
DataAnnotation.Tech (Self-Employed)
Bloomington, MN
12.2023 - Current
- Annotate diverse datasets to enhance AI training models, ensuring high-quality data input.
- Review and validate AI model outputs to maintain standards and compliance with project goals.
- Review and rate tasks completed by other annotators.
- Compare AI model outputs with source documents to detect and correct errors.
- Complete qualification tasks to gain and maintain eligibility for new projects.
Personal Shopper and Delivery Driver
InstaCart (Self-employed)
Minneapolis, MN
01.2026 - Current
- Use Google Docs and data entry skills to document mileage, work hours, and spending.
- Verify quality and accuracy of picked items, prioritizing both order accuracy and product delivery excellence.
- Determine and apply appropriate product substitutions after consulting with customers via in-app chat and calls.
- Use personal vehicle and navigation apps to deliver orders in a timely manner while following customer instructions and preferences.
- Have received over 60 compliments on smooth delivery, helpful communication and extra effort.
Salon Receptionist
Gent Cuts And Grooming
Edina, MN
05.2021 - 03.2022
- Created and maintained client profiles, including entering personal information, updating notes after appointments, and merging duplicate accounts.
- Managed appointment scheduling and confirmations, ensuring optimal client flow and satisfaction.
- Coordinated inventory management, ensuring supplies were stocked and readily available for services.
- Contributed to workplace cleanliness by maintaining Barbicide certification and performing hourly cleaning during the start of the COVID-19 pandemic.
- Made 21% of gift card sales during the 2021 Christmas season.
Benefits Enrollment Specialist (Remote)
Willis Towers Watson
Bloomington, MN
08.2020 - 01.2021
- Processed changes to employee's benefit plan by obtaining informed consent, verifying their information, and entering data into appropriate fields.
- Maintained data and plan participant confidentiality in compliance with HIPAA laws.
- Educated employees on available benefit options, enabling informed decision-making during open enrollment periods.
- Provided technical support to plan participants by screen-sharing to assist in accessing and using employee portal.
- Reviewed calls weekly to evaluate quality and look for areas of improvement.
Answering Service Operator
MAS Communications
Mankato, MN
02.2018 - 04.2019
- Managed incoming calls for over 500 companies like insurance brokers, doctors' offices, funeral homes, etc.
- Monitored and verified alarm signals for security companies and dispatched emergency services, when necessary.
- Handled difficult situations calmly and professionally, demonstrating excellent conflict resolution skills.
- Entered data into forms on behalf of callers, insuring accuracy and delivery to relevant parties.
- Trained new staff on communication protocols and system navigation, equipping team with essential skills for effective service.
Education
No Degree - Spanish & Portuguese Studies
University of Minnesota
Minneapolis, MN 05.2001 -
High School Diploma -
Thomas Jefferson High School
Bloomington 05.2001 -
Skills
- HIPAA compliance
- Data entry and annotation
- Attention to detail
- Technical support
- Multitasking
- Critical thinking
- Task prioritization
- Effective communication
- Data labeling accuracy
- Spanish proficiency
Timeline
Personal Shopper and Delivery Driver
InstaCart (Self-employed)
01.2026 - Current
AI Data Annotator (Remote)
DataAnnotation.Tech (Self-Employed)
12.2023 - Current
Salon Receptionist
Gent Cuts And Grooming
05.2021 - 03.2022
Benefits Enrollment Specialist (Remote)
Willis Towers Watson
08.2020 - 01.2021
Answering Service Operator
MAS Communications
02.2018 - 04.2019
No Degree - Spanish & Portuguese Studies
University of Minnesota
05.2001 -
High School Diploma -
Thomas Jefferson High School
05.2001 -