Summary
Overview
Work History
Education
Skills
Timeline
Generic

BEAU MCKINLEY

Orlando,FL

Summary

Highly organized, energetic, and personable with a great sense of humor and professional demeanor. I bring a combined total of 28 years of customer service experience and 100% satisfactory service to every guest, every time. I am currently seeking a customer service position. It would be my pleasure to bring all that I have and all that I know with a willingness to excel, learn and grow long term.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Household Manager

ISLEWORTH HOME MANAGEMENT
Orlando, USA
01.2025 - Current
  • Daily household maintenance, upkeep and duties.
  • Prepare, host, bartend and serve special events where applicable.
  • Anticipate the needs and comfort of my employers and all guests at any given time.
  • Project management where needed for special events and coordination of employees on said projects.
  • Maintain order and efficiency in all areas of my employers lives where called.

Corporate Activations Associate

HILTON GRAND VACATIONS
Orlando, USA
01.2025 - 10.2025
  • Booking and facilitation of tours to ensure 100% tour attendance and guest satisfaction.
  • Processed feedback from guests to improve service quality and guest experiences.
  • Customer satisfaction as a primary focus and always having a whatever it takes mindset to ensure 100% client satisfaction.
  • Every guest, every time. Anticipating our guests needs before they have to ask.

Server/Bartender/Office

MOONFISH
Orlando, USA
12.2016 - 12.2018
  • Helped guide guests through their dining experience by being knowledgeable about the day's specials, the menu, beer, wine, and liquor in a fine dining environment.
  • Recognized for ability to upsell upscale by making specific recommendations my guests were sure to love.
  • Worked in high volume atmosphere with convention experience.
  • Responsible for training and orientating new employees.
  • Provided exceptional service in high-volume environments.
  • Recognized consistently for my ability to perform above and beyond the scope of generalized expectations.

Education

MASTER OF SCIENCE - COUNSELOR EDUCATION

Palm Beach Atlantic University
West Palm Beach, FL
01.2017 - 06.2019

Skills

  • Team collaboration
  • Customer engagement
  • Attention to detail
  • Effective customer upselling
  • Professional appearance
  • Hospitality service expertise
  • Effective communication
  • Problem solving
  • Training and mentoring
  • Health and wellness expertise

Timeline

Household Manager

ISLEWORTH HOME MANAGEMENT
01.2025 - Current

Corporate Activations Associate

HILTON GRAND VACATIONS
01.2025 - 10.2025

MASTER OF SCIENCE - COUNSELOR EDUCATION

Palm Beach Atlantic University
01.2017 - 06.2019

Server/Bartender/Office

MOONFISH
12.2016 - 12.2018
BEAU MCKINLEY