- I enjoy helping others and giving back to the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I lead American Indian sweat lodge purification / healing ceremonies for the entire Lincoln community
Beaumont Bordeaux
Lincoln,Nebraska
Summary
Results-driven Lead Service Technician with over 20 years of experience in equipment installation and customer service. Skilled in managing teams and troubleshooting complex technical issues, driving improvements in service delivery and customer engagement.
Overview
22
22
years of professional experience
Work History
Sales and Instalation/Lead Service Technician
Blue Sky Smart Solutions
Lawrence, KS
03.2004 - 01.2026
- Implemented best practices for equipment installation, optimizing service delivery and client satisfaction.
- Managed a team of technicians responsible for servicing a diverse range of residential and commercial equipment across multiple client sites.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Driving 30k to 50k miles a year to troubleshot complex technical issues to identify root causes and implement effective solutions.
- Demonstrated extensive product knowledge to enhance customer engagement and satisfaction.
- Managed inventory levels, ensuring optimal stock availability and accuracy.
- Trained new sales associates on product knowledge and effective sales techniques.
Education
GED -
Southeast Community College
Lincoln, NENo Degree - Electronics
Southeast Community College
Lincoln, NECertificate - Welding
Southeast Community College
Skills
- Network configuration
- Diagnostic skills
- Security systems
- Customer service
- Problem and issue resolution
- Team leadership
- Sales presentations
- Goal oriented
Accomplishments
Top Performer Regional Sales and Units Per Hour.
- Promoted to lead technician after 9 months with the company.
- Awarded “Employee of the Month”
- Awarded Top perfomer in connectivity for the entire company two years in a row.
Interests
Timeline
Sales and Instalation/Lead Service Technician
Blue Sky Smart Solutions
03.2004 - 01.2026
GED -
Southeast Community College
No Degree - Electronics
Southeast Community College
Certificate - Welding
Southeast Community College