Beauty Belton
Maryland Heights,MO
Summary
Compassionate and detail-oriented, committed to helping improve breathing of patients with lung disease and various types of pulmonary distress. Treats wide range of patients from premature infants to elderly patients with lung disease. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Histology Technician
Inotiv
09.2022 - Current
- Receives and prepares tissue specimens for routine and special procedures and histology review
- Prepares slides or specimens, using special cutting and specified stain, to enhance visibility under microscope
- Operates computerized laboratory equipment to fix, dehydrate, and infiltrate with wax, tissue specimens to be reviewed for study by histologist
- Maintains and troubleshoots delicate electronic histological equipment
- Performs computerized data entry of all work performed and generates reports as required
Senior Clinical Administration Coordinator
United HealthGroup
11.2021 - 09.2022
- Provide and assist members with information about medical, dental, vision, food and housing needs
- Schedule appointments and transportation to their doctor, dentist or pharmacy
- Review plan benefits and over the counter products coverage details
- Help ensure they and the people that take care of them at home have what they need.
Patient Service Assistant
Mercy Virtual Center
11.2018 - 11.2021
- Improved patient satisfaction by providing exceptional customer service and addressing their concerns promptly.
- Assisted in minimizing appointment cancellations through proactive confirmation calls and follow-up reminders.
- Enhanced clinic efficiency by scheduling appointments, managing patient flow, and maintaining accurate medical records.
- Streamlined communication between patients, healthcare providers, and insurance companies to ensure seamless coordination of care.
- Assisted in the reduction of wait times by efficiently managing patient check-ins and checkouts.
- Promoted patient privacy by diligently adhering to HIPAA regulations when handling sensitive medical information.
- Helped maintain a safe clinical environment with strict adherence to infection control protocols and guidelines.
Phlebotomist
Cox South Hospital
04.2018 - 10.2018
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Patient Care Associate
Mercy Hospital
07.2017 - 04.2018
- Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted nurses in administering medications, monitoring vital signs, and recording medical histories for accurate patient records.
- Improved patient mobility by assisting with transfers, ambulation, and range-of-motion exercises under the guidance of physical therapists.
- Promoted a safe and clean environment through strict adherence to infection control protocols and regular room sanitation.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Demonstrated proficiency in various medical equipment usage such as EKG machines, blood glucose monitors, and IV pumps as required for specific patient treatments.
- Maintained confidentiality of sensitive information following HIPAA guidelines while discussing cases with healthcare professionals or family members involved in the treatment plan.
Cashier
Dierbergs
02.2012 - 01.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate - Respiratory Therapy
St. Louis College of Health Careers
Fenton, MO12.2020
A.S. Biological Clinical Science -
Ozark Tech Community College
Springfield, MO05.2018
General Education -
Northwest Missouri State University
Maryville, MO06.2016
High School Diploma -
Ritenour High School
St. Louis, MO05.2013
Skills
- Patient Needs Assessment
- Oxygen Therapy
- Ventilator Management
- Vital Signs Monitoring
- Physical Assessments
- Patient Care Documentation
- Critical Thinking
- Time Management
- Medication Administration
- Tracheostomy Care
- Airway Management
- Respiratory Care Protocols
Certification
- CPR
- BLS
- ACLS
- PALS
Timeline
Assistant Histology Technician
Inotiv
09.2022 - Current
Senior Clinical Administration Coordinator
United HealthGroup
11.2021 - 09.2022
Patient Service Assistant
Mercy Virtual Center
11.2018 - 11.2021
Phlebotomist
Cox South Hospital
04.2018 - 10.2018
Patient Care Associate
Mercy Hospital
07.2017 - 04.2018
Cashier
Dierbergs
02.2012 - 01.2016
Associate - Respiratory Therapy
St. Louis College of Health Careers
A.S. Biological Clinical Science -
Ozark Tech Community College
General Education -
Northwest Missouri State University
High School Diploma -
Ritenour High School
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