Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Beautyful McQueen

Fayetteville,NC

Summary

Dynamic Shift Leader at Hardee's Restaurant with a proven track record in staff training and operational efficiency. Leveraged strong problem-solving skills to enhance customer satisfaction and streamline inventory processes. Committed to fostering a positive team environment while achieving service excellence and motivating team members to exceed performance goals.

Overview

2
2
years of professional experience

Work History

Shift Leader

Hardee's Restaurant
11.2023 - Current
  • Assisted in training new staff on operational procedures and safety protocols.
  • Monitored team performance to maintain high service standards during shifts.
  • Improved efficiency by streamlining inventory management processes.
  • Supported daily operations by coordinating staff schedules and break times.
  • Communicated effectively with team members to ensure smooth workflow and customer satisfaction.
  • Resolved customer inquiries promptly to enhance overall experience.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Cosmetology

Fayetteville Technical Community College
Fayetteville, NC

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Creative problem solving
  • Staff training and development
  • Goal setting and tracking
  • Motivational leadership

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Shift Leader

Hardee's Restaurant
11.2023 - Current

Cosmetology

Fayetteville Technical Community College

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Beautyful McQueen