Teaching Assistant; College of Aviation, Air Traffic Control
Utah Valley University
Orem, UT
08.2016 - 12.2016
Lead Agent: Aviation OPS
U.S. Department of Homeland Security; Transportation Security Administration
AZ, NC, TX
09.2002 - 07.2015
Internal Investigations (S.E. Regional); Command Center & RDT Lead; Behavioral Detection Program Analyst; Nat’l Finance Ctr Crisis Team; Integrated Training & RTD Development Team (Reorg); Inter-Agency Special Detail (CBP, ICE, ATF, DEA); Military Family Liaison (Glory Flight, US Armed Services)
Resident Manager
Maple Mountain Assisted Living Center (Level 1 )
Mapleton, UT
07.2013 - 02.2014
Property Manager
Courage Reins Equestrian Therapy & Rehabilitation Center
Highland, UT
07.2012 - 06.2013
National Sales & Marketing Manager
Hilton Hotels Inc.; Pointe Resorts: Tapatio, Squaw Peak, South Mountain
AZ
06.1995 - 04.2000
NFL Super Bowl XXX: Civic Planning Board (Lodging Chair)
Phoenix CVB & Destination Live, Inc.
Phoenix, AZ
06.1995 - 06.1996
V.P. of Franchise Acquisitions; National Sales Manager
Crowne Plaza Hotels International
Phoenix, AZ
02.1993 - 06.1995
Senior Sales & Marketing Manager
North Raleigh Hilton Hotel & Convention Center
Raleigh, NC
08.1988 - 02.1993
Corporate Sales Manager
Duke University Center Sheraton Hotel
Durham, NC
05.1987 - 08.1988
Catering Sales Manager
Boca Raton Radisson Suites Hotel
Boca Raton, FL
03.1986 - 04.1987
Purchasing Manager; Food & Beverage/Culinary Dept
Austin Arboretum Stouffer Hotel
Austin, TX
01.1984 - 03.1986
Administrative Assistant; Food & Beverage Dept
Austin Arboretum Wyndham Hotel
Austin, TX
04.1983 - 01.1984
Education
Ph.D. - Educational Law & Policy
Liberty University
Lynchburg, VA
01.2023
Master of Legal Studies - International Human Rights; Master of Business Administration (Law)
Trinity Law School
Santa Ana, CA
01.2019
Graduate Certificate (MEC) - Strategic Global Communications
George Washington University
Washington, DC
01.2017
Bachelor of Science - Aviation Business Administration & Professional Piloting; Minor in Sustainable Tourism
Utah Valley University
Orem, UT
01.2017
Skills
FAR/CFR law, rules, protocol; 14 CFR Part 139; AARF requisites, SMS, facility emergency readiness planning; Human behavior detection & risk mitigation training; DHS/FAA integrated regulatory inspections fulfillment; Surveillance & LEO coordinated response team tactics; Weapons, explosives & HAZMAT recognition and control; ATC fundamental routing, tracking & transition metrics; Aviation cargo inspection regulations, threat detection and deterrence systems; Federal data & internal intelligence acquisition methods; NOTAMS, Advisory Circulars, 139303 (c-f) compliance (10 years)
Customer service
Presentation Skills
Restaurant experience
Computer literacy
Banking
Hospitality
Proofreading
Office Management
Microsoft Outlook Calendar
Microsoft Office
Team Management
Hotel management (10 years)
Human Resources
Fair Housing regulations
Microsoft Excel
Supervising experience
Merchandising
Google Suite
Pricing
Communication skills
Business Development
Property management
Executive administrative support
Budgeting
Fashion retail
Research
Administrative experience
Microsoft Powerpoint
Personal assistant experience
Event Planning
Cash handling
English
Operations management
Internal Audits
Fortune 500 companies sales and marketing management
National corporate mergers and corporate brand/flag acquisitions
Yield revenue management & targeted budgetary control systems
Contract writing, negotiations and loss litigation skills
Public speaking, press, print & corporate social media expertise
Promotional campaigns, trade shows & public relations savvy
30 years industry-related national association memberships
Sustained tourism and destination management consulting
Super Bowl XXX: Phoenix Live Metro Planning & Logistics Team (2 years)
Alpha Eta Rho International Professional Aviation Fraternity January 2015 to Present
Epsilon Nu Chapter: Utah Valley University Flight Club
American Association of Airline Executives January 2014 to Present
Women in Aviation January 2013 to Present
Phi Theta Kappa National Honor Society January 2013 to Present
Certification
CPR Present
Elected Co-Chair— Pitkin County Democrats February 2025 to Present
Certified Election Judge — Colorado State, Pitkin County 2022 to Present Aspen, CO
2019 Aspen Citizens Academy — City Government, Municipal Planning, Community Health, Safety & Emergency Response Aspen, CO
ServSafe Alcohol, Colorado TABC
Driver's License, U.S. Passport
Timeline
Cardiology Clinic Manager
Aspen Valley Hospital
08.2024 - Current
Salon Manager
Full Circle Aspen
04.2024 - 08.2024
Director of Retail Sales
Canada Goose
09.2023 - 04.2024
Front Office Manager
The Gant Resort
01.2023 - 08.2023
Manager on Duty (MOD)
The Little Nell
12.2017 - 01.2023
Teaching Assistant; College of Aviation, Air Traffic Control
Utah Valley University
08.2016 - 12.2016
Resident Manager
Maple Mountain Assisted Living Center (Level 1 )
07.2013 - 02.2014
Property Manager
Courage Reins Equestrian Therapy & Rehabilitation Center
07.2012 - 06.2013
Lead Agent: Aviation OPS
U.S. Department of Homeland Security; Transportation Security Administration
09.2002 - 07.2015
National Sales & Marketing Manager
Hilton Hotels Inc.; Pointe Resorts: Tapatio, Squaw Peak, South Mountain
06.1995 - 04.2000
NFL Super Bowl XXX: Civic Planning Board (Lodging Chair)
Phoenix CVB & Destination Live, Inc.
06.1995 - 06.1996
V.P. of Franchise Acquisitions; National Sales Manager
Crowne Plaza Hotels International
02.1993 - 06.1995
Senior Sales & Marketing Manager
North Raleigh Hilton Hotel & Convention Center
08.1988 - 02.1993
Corporate Sales Manager
Duke University Center Sheraton Hotel
05.1987 - 08.1988
Catering Sales Manager
Boca Raton Radisson Suites Hotel
03.1986 - 04.1987
Purchasing Manager; Food & Beverage/Culinary Dept
Austin Arboretum Stouffer Hotel
01.1984 - 03.1986
Administrative Assistant; Food & Beverage Dept
Austin Arboretum Wyndham Hotel
04.1983 - 01.1984
Master of Legal Studies - International Human Rights; Master of Business Administration (Law)
Trinity Law School
Graduate Certificate (MEC) - Strategic Global Communications
George Washington University
Bachelor of Science - Aviation Business Administration & Professional Piloting; Minor in Sustainable Tourism
Utah Valley University
Ph.D. - Educational Law & Policy
Liberty University
Awards
“2019 Nell 5-Star Team” June 2019 The Little Nell — Aspen, CO, Dean’s Choice: Student Diversity & Master’s Class Distinguished 1st Seat — Summa Cum Laude Honors May 2019 Trinity Law School — Santa Ana, CA, Manager of the Month February 2019 The Little Nell — Aspen, CO, Class Salutatorian; Summa Cum Laude Honors May 2017 Utah Valley University — School of Public Services & Administration; College of Aviation & Aeronautical Sciences — Orem, UT, GRA Park Scholarship for Academic Excellence & Achievements in S.T.E.M. 2016 Utah Valley University — Orem, UT, Margaret Pope Endowed Scholarship for Outstanding Academic Performance 2015 Utah Valley University — Orem, UT, CAPS Honor Student S.T.E.M. Research Grant: Aviation Marketing 2014 Utah Valley University — Orem, UT
Publications
An Aspen Day Dream 2019
The History of Manitou Springs: Through the Eyes of Our Children 2000
Additional Information
Accomplished corporate executive and civilian service leader with demonstrated ability to deliver mission-critical results.
Skilled in developing diverse strategic alliances and implementing organizational communications programs.
Specialized knowledge in federal security policy, planning and diplomatic program management.
Comprehensive experience managing stakeholder objectives and external media relations.
Poised and persuasive public speaker with extraordinary verbal and written communication skills.
Over 35 years of cross-functional management experience in both the private sector and federal government workforces.