Bebo Wasef
Glen Allen,VA
Summary
Proven leader at Chick-fil-A, adept in financial management and staff development. Excelled in fostering customer and supplier relationships, enhancing team performance through strategic planning and cross-training. Achieved significant improvements in departmental compliance and efficiency, demonstrating a keen ability to accomplish critical tasks within tight deadlines.
Overview
6
6
years of professional experience
Work History
Manager
Chick-fil-A
05.2022 - 08.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Sales Associate
Amazon
03.2020 - 01.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Assistant
Teleperformance
07.2018 - 04.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
John Randolph Tucker High School
Richmond, VA06.2017
Skills
- Financial Management
- Business Development
- Staff Development
- Strategic Planning
- Organizied
Soccer
Soccer was a really big part of my life growing in Egypt I used to play soccer every where I go. School, Church and even in the Street with my friends. That is why I enjoy watching and playing soccer more than any other sport.
Timeline
Manager
Chick-fil-A
05.2022 - 08.2024
Sales Associate
Amazon
03.2020 - 01.2023
Sales Assistant
Teleperformance
07.2018 - 04.2019
High School Diploma -
John Randolph Tucker High School
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