Experienced knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Syokimau ICD], Urgent Cargo Handling LTD and Mombasa Island Cargo Terminal], - IT Administration & Security, Project Management
Guided organizational technology strategy and roadmaps
Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements
As an IT Manager for the group concerned with End User Support, I strategically support all operations by ensuring all systems and service providers work and deliver as expected, with constant pursuit of automation of business continuity plans.
Maintained camera and physical security systems.
Managed network and system performance, conducting troubleshooting, security patching and maintenance
Oversaw IT department operations and training
Coordinated ongoing technical training and personal development classes for staff members
Wrote policy, procedure and manuals governing internal IT use
Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions
My experience and achievements are covered below:
Microsoft Product Installation, Setup and Administration: Windows, Windows Server, MSSQL Server, Office Suite, Office 365, Azure, Active Directory Linux/Windows integration.
Solutions to ensure secure business operations uninterrupted
IT Infrastructure Planning, Installation and Setup: Complete setup and commissioning most recently at NICT
Development, design and maintenance of all company websites: Urgent Cargo Handling LTD, MICT, USL, Unigroup Transporters LTD
Leading the Digital Marketing team for all the companies in the group.
Wise Cloud, eLogistics Pro Solutions ERP identification, implementation & training and administration
Inter-location Network Setup: P2P and VPN with one central Internet Breakout Site
Email Service Installation, Setup and Administration: MDaemon, Zoho Apps, Google Apps, Office 365
IP Telephony Installation, Setup and Administration: Cisco, Avaya
Biometric System/Time Attendance Installation, Setup and Administration
Web & Network Security Matrix.
Co-Founder, Developer
PAST PROJECTS, staqpesa.com, Simplifying SACCO banking
01.2016 - 12.2021
I think of how some SACCOs have opaque processes. It should not require a lot of bureaucracy to run an entity that is primarily an institution formed by mutually visioned members. This led to the formation of staqpesa.com | Staqpesa, is a cloud-based savings/investment group/SACCO accounting and banking software as a service (SaaS) platform, accessible by all stakeholders in real-time.
Developed the solution from ground up using measured, market-focused approach to eliminate waste and streamline implementation cycle.
Co-Founder, Developer
kitambulisho.com, Lost and Found Made Easy
01.2014 - 12.2021
The world of secondhand goods and items (especially, electronics) is marred by theft and quick resell of the items to non-suspecting persons
This has led to development of kitambulisho.com | You want to acquire a second-hand item
Search on the platform to verify ownership and status of the item (if reported as lost or not).
Head Design & Illustrator
Kenya Through the Lens of Golf
01.2018 - 01.2020
A comprehensive look at the journey of golf in Kenya over the past 100+ years…the origin, growth, challenges, opportunities, and history of all the golf clubs in Kenya.
UI/UX PROTOTYPING CONSULTANT
Moribus-ROKH
12.2018 - 12.2018
As the main UI/UX consultant, I was concerned with ensuring all draft sketches and ideas are turned into workable deliverables, useful to the developers
This gave me experience with:
Research and Development procedure in UI/UX
Scope definition and audience identification
Effective content gathering schemes
UI/UX Prototyping and Design and Product Management
Creative Design: User experience research and solution engineering
A/B UI testing
Providing a UI/UX design manual for the developers.
IT SOLUTIONS/COMMUNICATIONS CONSULTANT
ASSOCIAZIONE PER IL COMMERCIO, ITALO
07.2017 - 12.2018
Initial development of Chambers of Commerce’s websites/systems
Web solutions/communications consultancy
Online marketing solutions
Client data clean-up, for Business Intelligence.
CTO/WEBMASTER/CREATIVE
WASP AFRICA LTD
04.2015 - 01.2018
Project/Product Management
Development of Reporting/Data Synthesis Policy
Technical Strategy and Business Continuity
Software Development/Project Management in BULK SMS system
Short code solutions integration/Network Administration on OZEKI and Safaricom SDP
Team Manager of both developers and support staff
Office Technical Support/Management
Web solutions modelling, design and development
Branding/Re-branding
Policy Monitoring and Evaluation.
E-SALES, WEBMASTER
DREAMPOWER RICCIARDI LTD
11.2014 - 10.2015
Involved in Software Development/Project Management of various Power Backup Systems at Equity Bank
Was continuously engaged in Intra-Network Administration/Office Technical
Support/Management
Developed and maintained various company websites
Client data clean-up, for Business Intelligence.
Project Manager
COMMUNICATIONS AUTHORITY OF KENYA
05.2013 - 08.2013
Automated Yard Management System with integration to CCTV system
Web Applications Development
ICT Budget Development and Liquidation Management
ICT Policy Development., User Support
SIM Registration Laws and Processes in Kenya vs India Program
Windows OS installation, and networking.
Education
Bachelor of Science - Computer Science
MASINDE MULIRO UNIVERSITY oF SCIENCE & TECHNOLOGY
Kakamega
12.2010 - 06.2014
High School Diploma -
ST. PETERS’ MUMIAS BOYS’ HIGH SCHOOL
Mumias
01.2004 - 01.2008
Skills
Quality assurance
Infrastructure development
Budget administration
Security planning
Requirements analysis
Product development
Project lifecycle management
Interpersonal Communication
Dependable and Responsible
Multitasking Abilities
Training and Development
Risk mitigation planning
Accomplishments
FELLOWSHIPS / STUDIES
Azure Administrator: currently ongoing
Already knowledgeable but seeking to get certified
Android Basics- Kotlin: an introduction to development for modern Android [Jan 2021 - present]
S40 Kaspersky Endpoint Security Cloud: small to medium sized data security solutions [January, 2019 – February, 2019]
User Training/Implementation Liaison for Wise Cloud ERP: Trained and coordinated Wise Cloud ERP at Urgent Cargo LTD [November, 2018 – to date]
WiseCargo One: Training on Implementation of Wise Cloud ERP system for Urgent Cargo Handling LTD [August, 2018 – November, 2018]
EdX: Results-Based Project Management: Monitoring and Evaluation [September 2017- December 2017]