Summary
Overview
Work History
Education
Skills
Timeline
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Becca Hipp

Madison

Summary

Compassionate Case Manager who is a detail-oriented team player with strong organizational skills. Ability to handle multiple cases simultaneously with a high degree of accuracy. Offers excellent problem-solving, conflict resolution and communication abilities.

Overview

8
8
years of professional experience

Work History

Case Manager

Senior Helpers
08.2023 - Current
  • Address all immediate policy violations with caregiver while in the field.
  • Review daily logs to ensure that each caregiver is following the care plan.
  • Achieved positive client outcomes by developing and implementing comprehensive care plans.
  • Facilitated successful transitions between levels of care.
  • Provided leadership, guidance and support to staff members.

Care Manager

MyChoice Wisconsin
01.2022 - 07.2023
  • Managed caseload up to 50 members. performed monthly phone calls and quarterly visits.
  • Created member centered plans tailored to specific mental and physical needs for each member.
  • Responded to emergency situations and provided services and support to promote member safety and wellbeing.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management and policies.

Caregiver

Senior Helpers
08.2016 - 07.2023
  • Assisted with daily living activities, running errands, and household chores.
  • Engaged clients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored clients' overall health and well-being and noted significant changes.

Service Coordinator

Meridian Group, INC.
05.2018 - 01.2022
  • Provided social support for 75 residents.
  • Maintained accurate records and full compliance with government regulations and HUD guidelines.
  • Developed productive working relationships with churches, government agencies, and charitable organizations.
  • Assisted in conducting needs assessments to identify key areas of service needs.

Education

Bachelor of Science - Psychology With Human Services Concentration

Edgewood College
Madison, WI
12.2017

Skills

  • Medicaid Compliance
  • HIPAA Requirements
  • Long-Term Care Coordination
  • Behavioral Intervention Plans (BIP)
  • Abuse and Neglect Reporting
  • Large Caseloads
  • Community Referrals
  • Case Management

Timeline

Case Manager

Senior Helpers
08.2023 - Current

Care Manager

MyChoice Wisconsin
01.2022 - 07.2023

Service Coordinator

Meridian Group, INC.
05.2018 - 01.2022

Caregiver

Senior Helpers
08.2016 - 07.2023

Bachelor of Science - Psychology With Human Services Concentration

Edgewood College

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Becca Hipp