BECKETT APITZ
Summary
Hard working professional with a strong background in customer service, and entertainment. Skilled in nurturing positive guest experiences through effective communication and problem-solving. Excels at utilizing technology to enhance workplace efficiency. Fantastic at maintaining a welcoming environment for guests by providing engaging, personalized conversation.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks/Target
Rocklin, CA
01.2026 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences, applying the ‘guest is always right’ mentality.
- Delivered exceptional customer service by engaging with customers and addressing inquiries, along with creating a personal experience with engaging conversation.
- Operated espresso machines and other equipment to ensure consistent beverage quality.
- Maintained cleanliness and organization of workstations, adhering to health and safety guidelines.
Front of House Team Member
Chick-fil-A
Rocklin, CA
04.2025 - 12.2025
- Provided a clean and welcoming environment for guests.
- Operated the cash register, thoroughly cleaned the dining room, kitchen, and the cockpit.
- Entertained guests during events such as birthdays, spirit nights, etc.
Sales Associate Cast Member
The Walt Disney Company
Orlando, FL
01.2024 - 01.2025
- Established personal and energetic interactions and communication with customers, creating a positive environment for guests.
- Communicated with customer support for clarity on questions that were not answered in the online FAQs.
- Performed a full audit of inventory as well as stocking the floor.
- Worked the registers and helped create unforgettable memories for families celebrating milestones, birthdays, and weddings.
Education
High School Diploma - undefined
West Potomac High School
05.2022
Skills
- Creativity
- Artistic Creativity
- Creative Process
- Customer Service
- Communication Skills
- Adaptability
- Computer Literacy
- Technology
- Customer Empathy
- Cultural Empathy
- Positive Thinking
- Energetic
- Problem-Solving Skills
- Engaging Service
Timeline
Barista
Starbucks/Target
01.2026 - Current
Front of House Team Member
Chick-fil-A
04.2025 - 12.2025
Sales Associate Cast Member
The Walt Disney Company
01.2024 - 01.2025
High School Diploma - undefined
West Potomac High School