Becki Kelley
Hendersonville,TN
Summary
A professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design required to drive teams toward optimal results. Adheres to traditional development lifecycle techniques while also creating original protocols. Endlessly adaptable to suit ongoing business needs, personnel strengths and development challenges.
Overview
15
15
years of professional experience
Work History
Director of Technology
Matter Healthcare
06.2022 - Current
- Supported creation of client and business partner relationships through collaboration and networking efforts.
- Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
- Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment.
- Trained and mentored new personnel hired to fulfill various roles.
- Analyzed and assessed training and development needs for departments and individuals.
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Developed training handbooks, computer tutorials and reference materials.
- Traveled to client locations to conduct training classes.
- Built backend templates and forms within applications, examples include Athena, Intranet using Sharepoint, and Salesforce
- Communicated regularly with customers concerning data exchange and technology integration.
Director of Clinical Applications
Applications, Millennium Physician Group
08.2021 - 06.2022
- Works collaboratively with CIO, CMIO, and clinical staff to ensure applications enhance clinical quality, patient safety, and health system efficiency
- Manage scope, cost, schedule, quality, and success of clinical applications and projects
- Vet enhancement requests and identify change implications
- Oversee execution of application updates and changes including change management processes
- Ensure that data interfacing into and out of EHR and other applications meets business needs
- Supporting 230K value-based patients and goals for Medicare ACO and Medicare Advantage contracts
- Identifying MA patients, quality care gaps, risk adjustments, and optimized workflows for clinical and administrative end users.
Clinical Application Manager
Millennium Physician Group
03.2019 - 08.2021
Practice Manager
Millennium Physician Group
07.2018 - 03.2019
Practice Manager
Internal Medicine Associates
12.2017 - 06.2018
Applications Training Specialist
Internal Medicine Associates
08.2012 - 12.2017
Medical Assistant
Internal Medicine Associates, Athena
08.2008 - 12.2012
Skills
- Athena
- Centricity EMR
- Phreesia
- Queue Dr
- Navina
- Modio
- Telehealth - multiple platforms
- Salesforce
- Smartsheet, Asana
- Microsoft Products including Visio, Sharepoint, Onedrive
- Canva
- Develop Roadmap Designs
- Courseware Development
- Multimedia Development, blending techniques of learning styles
- Software Deployment
- Technical Writing
- Application Implementation
- Customer Education
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Director of Technology
Matter Healthcare
06.2022 - Current
Director of Clinical Applications
Applications, Millennium Physician Group
08.2021 - 06.2022
Clinical Application Manager
Millennium Physician Group
03.2019 - 08.2021
Practice Manager
Millennium Physician Group
07.2018 - 03.2019
Practice Manager
Internal Medicine Associates
12.2017 - 06.2018
Applications Training Specialist
Internal Medicine Associates
08.2012 - 12.2017
Medical Assistant
Internal Medicine Associates, Athena
08.2008 - 12.2012
Similar Profiles
Sharon M. BonnerSharon M. Bonner
Senior Clinical Manager - Integrated Care at Centerlight Healthcare / Matter of CareSenior Clinical Manager - Integrated Care at Centerlight Healthcare / Matter of Care
SUDEERA KAHADAWAARACHCHISUDEERA KAHADAWAARACHCHI
SENIOR CHEF DE PARTIE at Matter I-Coffee Grand storeSENIOR CHEF DE PARTIE at Matter I-Coffee Grand store
Mayur ParmarMayur Parmar
Engineer (Product Engineer-VIC & VCU) at Matter Motor Works pvt.ltdEngineer (Product Engineer-VIC & VCU) at Matter Motor Works pvt.ltd
Monica BernetteMonica Bernette
Digital Photographer at MB PhotographyDigital Photographer at MB Photography
Camron WatersCamron Waters
Park Concession Manager at Hendersonville Parks And RecreationPark Concession Manager at Hendersonville Parks And Recreation