Beckie Pelton
Huntsville,TX
Summary
Dynamic Phlebotomist III with expertise in venipuncture and patient care. Successfully implemented process improvements that enhanced blood collection efficiency. Recognized for exceptional communication skills and training junior staff, fostering a collaborative environment that prioritized donor wellbeing and safety. Committed to maintaining high-quality standards in all procedures.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
20
20
years of professional experience
Work History
Phlebotomist III
Gulf Coast Regional Blood Center
Houston, TX
08.2014 - 09.2025
- Collected blood samples from donors, ensuring adherence to safety protocols and quality standards.
- Maintained accurate records of donations and performed data entry in donor management system.
- Trained junior staff on phlebotomy techniques and best practices for donor interaction.
- Monitored donor wellbeing during and after procedures, providing immediate assistance when necessary.
- Conducted routine equipment maintenance to ensure optimal functionality and compliance with safety regulations.
- Implemented process improvements that enhanced efficiency in blood collection workflows.
- Collaborated with healthcare professionals to resolve donor concerns and improve overall experience.
Registered Medical Assistant
Dr. Richardson
The Woodlands, TX
06.2005 - 06.2014
- Administered patient care and assisted healthcare professionals in clinical settings.
- Conducted patient assessments, documenting vital signs and medical histories accurately.
- Coordinated scheduling for appointments, ensuring efficient patient flow within the practice.
- Managed electronic health records, maintaining data integrity and confidentiality standards.
- Streamlined communication between patients and providers, improving overall satisfaction rates.
- Implemented process improvements that enhanced operational efficiency in daily tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Measured patient spirometry.
Education
Associate of Science - Medical Assistant
Remington College
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- HIPAA
- Patient support
- Blood culture collection
- Capillary puncture
- Data entry
- Specimen preparation
- Infection control
- Quality control
- Paperwork processing
- Recording data
- Patient preparation
- Syringe method
- Quality control guidelines
- Sample storage
- Geriatric phlebotomy
- Skin puncture
- Adaptable approach
- Medical records management
- Hemoglobin testing
- Health education
- Medical office administration
- Quality assurance
- Staff management
- Medical records maintenance
- Medical testing
- Medical records review
- Diagnostic testing
- Personal protective equipment usage
- Health and safety
- Medical terminology
- Technical troubleshooting
- Emergency response training
- Patient assessment
- Regulatory compliance
- Communication
- On-site testing
- Specimen collection and storage
- Sample labeling
- Proper labeling
- Medical records handling
- Venipuncture and capillary puncture
- Multi-sample collection
- Blood component separation
- Process improvement initiatives
- EMR recordkeeping
- Donor screening
- Anatomy and physiology
- Sanitation and sterilization
- Laboratory procedures understanding
- Blood collection
- Therapeutic phlebotomy
- Time management
- Multitasking Abilities
- Teamwork and collaboration
- Attention to detail
- Customer service
- Specimen collection
- Organizational skills
- Butterfly venipuncture
- Excellent communication
- Phlebotomy technician (PT)
- Finger stick method
- Problem-solving
- Sample processing
- Decision-making
- Certified in CPR/AED
- Task prioritization
- CPR/AED
- Phlebotomy technician
- Multitasking
- Interpersonal communication
- Data confidentiality
- Sample collection
- Team leader
- Active listening
- Goal minded
- Blood culturing
- Staff phlebotomy training
- Patient monitoring
- Staff collaboration
- Phlebotomy technician (NCPT)
- Workload management
- Written communication
- Relationship building
- Appointment scheduling
- Analytical thinking
Timeline
Phlebotomist III
Gulf Coast Regional Blood Center
08.2014 - 09.2025
Registered Medical Assistant
Dr. Richardson
06.2005 - 06.2014
Associate of Science - Medical Assistant
Remington College