Tiffany Stahl
McClure
Summary
Compassionate phlebotomist skilled in drawing blood from diverse patient populations. Proven ability to enhance patient experience through effective communication, adherence to safety protocols, and precise specimen collection, contributing to overall laboratory efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Phlebotomist III
Geisinger Medical Center
Lewistown
10.2024 - Current
- Successfully drew blood from patients of all ages and skill levels in a timely manner.
- Performed venipuncture procedures with accuracy and precision.
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
- Calmly handled difficult or challenging situations that arose while performing phlebotomy duties.
- Maintained excellent communication skills to provide comfort for patients during the collection process.
- Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials.
- Developed a thorough understanding of laboratory protocol and procedure for collecting patient samples.
- Ensured compliance with OSHA standards regarding universal precautions for infectious diseases.
- Effectively communicated with patients to ensure accurate collection of specimens and obtain consent.
- Checked paperwork for completeness and accuracy of information.
- Accurately documented patient information into electronic health records systems.
- Proficiently operated centrifuges, microscopes, pipettes, syringes, diluters, analyzers, computers, and other lab equipment as needed.
- Cross-trained in other areas to meet needs of business.
- Successfully collected and processed high volume of blood specimens for laboratory analysis.
- Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels.
- Answered patient questions regarding collection techniques and offered additional resources on collection process.
- Processed patient samples according to established laboratory protocol guidelines.
- Built the ability to recognize and respond to difficult or unusual patient situations.
- Quality control
- Quality control guidelines
- Sample storage
- Patient assessment
- Quality assurance
- Emergency response training
- Proper labeling
- Sanitation and sterilization
- Blood collection
- Specimen collection and storage
- Blood component separation
- Personal protective equipment usage
- Sample labeling
- Multi-sample collection
- Laboratory procedures understanding
- Venipuncture and capillary puncture
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Time management
- Sample collection
- Butterfly venipuncture
- Finger stick method
- Specimen collection
- Phlebotomy technician
- Phlebotomy technician (PT)
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Interacted with patients to gather and record data prior to blood draws.
- Collected specimen samples and transported to laboratory for processing.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Used heel and finger stick methods to obtain blood from capillaries.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Collaborated with laboratory personnel to resolve specimen issues.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Conducted patient interviews and verified medical records to confirm test requisitions.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Calibrated equipment according to manufacturer specifications.
- Educated patients on proper blood draw techniques.
- Ensured compliance with federal regulations governing laboratory procedures.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Verified collection orders and communicated discrepancies to nurses.
- Monitored inventory levels of supplies used in phlebotomy services.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Prepared and packaged specimens for courier transport.
- Processed samples accurately and efficiently.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Responded quickly and effectively to emergency situations.
- Assisted in the training of new phlebotomists.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Provided excellent customer service while interacting with patients.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Adhered to HIPAA guidelines regarding patient privacy.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Verified patient information prior to specimen collection.
- Maintained a clean, safe, and organized work environment.
- Assisted in inventory management of phlebotomy supplies and equipment maintenance.
- Trained new phlebotomists on procedures, safety, and best practices in sample collection.
- Coordinated with healthcare staff to ensure efficient patient flow during collections.
- Responded to patient inquiries and provided information about the phlebotomy process.
- Prepared blood specimens for laboratory analysis and testing procedures.
- Maintained sterile environment and adhered to safety protocols during procedures.
- Collected blood samples using various collection techniques and equipment.
Professional Photographer
myPrimeCollection
McClure
08.2022 - Current
- Gained experience shooting in various lighting conditions and environments.
- Adjusted subjects, equipment, and lighting to achieve desired images and picture composition.
- Set up and operated photographic equipment to create original images.
- Demonstrated ability to work with minimal direction when shooting on location or in studio environments.
- Planned photo composition, analyzing subject to select angle, lighting, and background.
- Utilized a range of photography equipment and techniques to capture desired images.
- Applied knowledge of digital media formats such as JPEGs, TIFFs, RAW files, for efficient data transfer between systems.
- Demonstrated expertise in utilizing various digital cameras, lenses and lighting equipment to capture high-quality images.
Bartender
Selinsgrove Moose Lodge
Selinsgrove
10.2020 - 05.2022
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
- Checked customer identification to verify age requirements for alcohol purchases.
- Utilized problem solving skills to resolve customer complaints in a courteous manner.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Prepared alcoholic beverages promptly according to recipes or customer specifications.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Operated point-of-sale system accurately for processing payments from customers.
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Adhered to all company policies and procedures regarding alcohol consumption and serving laws.
- Ensured compliance with health and safety regulations in the preparation and serving of food and drinks.
- Crafted specialty cocktails according to customer specifications.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Assessed bar inventory and completed requisition sheets to restock supplies.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
- Utilized strong salesmanship skills to upsell drinks and appetizers.
- Worked closely with wait staff to communicate customer needs during busy shifts.
- Identified potential issues related to intoxication levels among customers and took appropriate action when necessary.
- Maintained accurate records of inventory used for daily operations such as liquors, beers, wines and mixers.
- Inventoried supplies regularly to ensure adequate stock levels for peak hours of operation.
- Established a rapport with regulars through friendly conversation.
- Displayed and retained extensive knowledge of liquor, wine, and beer.
- Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals.
- Followed bar recipes to deliver consistent drink quality and control costs.
- Suggested additional items to customers to increase bar sales.
- Arranged bottles and glasses to create attractive displays.
Assistant Supervisor
Yorktown Cabinets
Mifflinburg
03.1997 - 01.2001
- Directed and led employees in alignment with supervisor guidance to achieve team objectives.
- Assisted with scheduling, assigning, and reviewing the work of personnel.
- Organized and delegated tasks to employees to meet project deadlines.
- Monitored workflow of projects from start to finish using project management software.
- Completed all necessary documentation accurately and within specified timeframes to support operational efficiency.
Education
Certification in Phlebotomy -
ASCP BOARD OF CERTIFICATION
Harrisburg, PA12-2024
Diploma in Phlebotomy -
Geisinger Medical Laboratorie School of Phlebotomy
Danville, PA11-2024
Certification in Photography -
New York Institute of Photography
New York, NY02-2023
GED -
Pennsylvania Department of Education
Harrisburg, PA08-1996
Skills
- Venipuncture
- Blood collection techniques
- Adult phlebotomy
- Blood culture collection
- Blood collection
- Specimen collection
- Multi-sample collection
- Order of draw
- Butterfly needle technique
- Time management
- Capillary puncture
- Skin puncture
- Finger stick method
- Venipuncture skills
- Venipuncture techniques
- Specimen handling
- Specimen preparation
- Specimen labeling procedures
- Sample labeling
- Specimen storage
- Sample storage
- Blood component separation
- Patient care
- Patient preparation
- Patient support
- Patient demographics
- Patient confidentiality
- HIPAA compliance
- HIPAA
- Infection control
- Quality control
- Quality assurance
- Quality guidelines
- Laboratory procedures
- Laboratory protocols
- Emergency response training
- Sanitation and sterilization
- Personal protective equipment usage
- Data entry
- Paperwork processing
- Medical records review
- Teamwork and collaboration
- Team collaboration
- Organizational skills
- Multitasking
- Time management
- Problem solving
- Communication skills
- Safety compliance
- Venipuncture expertise
- Laboratory protocols
- Team collaboration
- Communication skills
- Problem solving
- Safety compliance
- Venipuncture expertise
Certification
Phlebotomy Technician PBT(ASCP)
Timeline
Phlebotomist III
Geisinger Medical Center
10.2024 - Current
Professional Photographer
myPrimeCollection
08.2022 - Current
Bartender
Selinsgrove Moose Lodge
10.2020 - 05.2022
Assistant Supervisor
Yorktown Cabinets
03.1997 - 01.2001
Certification in Phlebotomy -
ASCP BOARD OF CERTIFICATION
Diploma in Phlebotomy -
Geisinger Medical Laboratorie School of Phlebotomy
Certification in Photography -
New York Institute of Photography
GED -
Pennsylvania Department of Education