Beckie Rain Sicarius Shea
Project Manager
San Antonio,TX
Summary
Focused Project Manager adept at planning, directing, and maintaining continuous operations in various departments. Over 8 years of expertise in project management to achieve smooth flow and project operations. Experienced in directing employees and managing projects efficiently to maintain quality standards. Applying creative and analytical approach to operations for continuous process improvement. Excels through mentoring, training, and empowering team to excel in performance. Monitors projects by adhering to timelines and budget, manages team, identifying problems, and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budgeting and financial management, plus scheduling, data entry, and ensuring respondents meet the criteria for projects.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Manager
Echo Project Management Group Inc.
06.2021 - 06.2024
- Identified plans and resources required to meet project goals and objectives.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed respondents needed to accomplish project goals.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Achieved project deadlines by coordinating with clients, recruiters, and respondents to manage study performance.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Maintained open communication by presenting regular updates on project status to clients.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with team to manage performance.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Managed projects from procurement to commission.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Lead Travel Administrator and Budgeting Supervisor
About Australia, New Zealand & Fiji
07.2013 - 04.2020
- Coordinated with the sales team and suppliers to create and deliver the most appropriate packages dependent upon the client's requests.
- Created online itineraries with detailed destination descriptions, maps, and images whilst utilizing MS Word, a GUI, and Adobe Illustrator.
- Generated itineraries and budgeted them using Excel, for personal FIT clients and Group clients as well as for public campaigns, in upwards of 60 packages per week.
- Formatted online itineraries into PDF formats utilizing Adobe Acrobat Reader DC to stylize the documents for the clients.
- Accurately checked and issued itineraries, vouchers, and all other travel material in PDF format within zip files, sent through Outlook to at least 70 clients per month.
- Ticketed flights and issued electronic visas through Amadeus.
- Organized with suppliers through Outlook and phone calls, to book client's vacations including their accommodation, touring, and transportation.
- Trained, quality checked, and managed the budgeting team's production of new itineraries.
- Oversaw the booking team to ensure quality control and timely management of all travel packages.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Helped customers with passport and visa applications.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
Merchandise Manager
Barnes & Noble Booksellers & Café
11.2006 - 11.2013
- Hired and trained employees in every department of the store to follow procedures and to deliver outstanding customer service.
- Worked with the store and district managers to formulate and build the store brand through product placement, sales incentives, and community outreach incentives.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Reviewed customer feedback to identify trends and improve product selection.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Advised, reviewed, and corrected sales staff in a tactful and effective manner.
- Counted all the cash drawers and making bank deposits before and after store operating hours.
Education
Medical Coder and Biller Certificate Program -
The College of Health Care Professions
05.2021
Pre-Med and Physical Therapy - undefined
San Antonio College
06.2003
Real Estate Certificate Program - undefined
Real Estate School
12.1999
Veterinary Medicine - undefined
San Antonio College
12.1998
Skills
- Over 7 years' Experience Working Remotely
- Project tracking
- Document, Schedule, Risk, and Contract Management
- Data Analysis
- Procedure Development
- Work flow planning
- Extensive Knowledge in Ticketing Flights and Issuing Visas through Amadeus
- Proficient in the use of a GUI to Build, Sell, and Advertise Itineraries
- Strong Ability to Multi-task whilst Maintaining Precise Focus to be Detail Orientated and Organized
- Experienced with Both Apple Applications and Microsoft Office Applications including Numbers, Pages, Outlook, Word, and Excel
- Talented in the use of Adobe Illustrator and Acrobat Reader DC as well as Skilled in the use of QuickBooks and Zoho
- Knowledgeable with Travel Insurance Terminology, Issuing Quotes and Policies
Certification
- National Association for Health Professionals, National Registered Certified Medical Coder and Biller NRMCB, 05/2021, Certification Valid
- American Heart Association, BLS for Healthcare Providers (CPR and AED) Certification, 12/2020, 12/2022
Nickname
Beckie
Personal Information
Client Services Project Manager
Awards
Principal's Honor Roll, Valedictorian, and Perfect Attendance Maintained at The College of Health Care Professions.
Timeline
Project Manager
Echo Project Management Group Inc.
06.2021 - 06.2024
Lead Travel Administrator and Budgeting Supervisor
About Australia, New Zealand & Fiji
07.2013 - 04.2020
Merchandise Manager
Barnes & Noble Booksellers & Café
11.2006 - 11.2013
Medical Coder and Biller Certificate Program -
The College of Health Care Professions
Pre-Med and Physical Therapy - undefined
San Antonio College
Real Estate Certificate Program - undefined
Real Estate School
Veterinary Medicine - undefined
San Antonio College
- National Association for Health Professionals, National Registered Certified Medical Coder and Biller NRMCB, 05/2021, Certification Valid
- American Heart Association, BLS for Healthcare Providers (CPR and AED) Certification, 12/2020, 12/2022
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