Rudy Martinez
San Antonio,TX
Summary
Seeking to leverage strong interpersonal skills, problem-solving abilities, and sales-focused mindset in a dynamic sales role with the wireless communication industry. Committed to learning quickly, adapting to new technologies, and exceeding performance targets in a fast-paced, customer-facing environment.
Overview
20
20
years of professional experience
Work History
Managing Partner
Parry's Pizzeria and Taphouse
09.2021 - 06.2024
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Managed restaurant scheduling, foodservice and customer service.
Assistant General Manager
Lupe Tortilla
09.2019 - 09.2021
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed team schedule with eye for coverage needs and individual strengths.
Executive Kitchen Manager
The Rustic
09.2016 - 05.2019
- Motivated staff to perform at peak efficiency and quality.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw food preparation and monitored safety protocols.
General Manager
Joe's Crab Shack
02.2004 - 04.2014
- Carefully interviewed, selected, trained and supervised staff.
- Led and directed team members on effective methods, operations and procedures.
- Reduced labor costs by two percent while maintaining excellent service and profit levels.
- Won Outstanding Guest Satisfaction award in 2012 for highest Overall Guest Satisfaction based on SMG results. 91% of our guests gave our restaurant a Highly Satisfied rating within the year
Education
High School Diploma -
McAllen Memorial
McAllen, TX01.2002
Skills
- Service-oriented
- Passion for customer satisfaction
- Proven cost-control expert
- Conflict resolution techniques
- Strong work ethic
Timeline
Managing Partner
Parry's Pizzeria and Taphouse
09.2021 - 06.2024
Assistant General Manager
Lupe Tortilla
09.2019 - 09.2021
Executive Kitchen Manager
The Rustic
09.2016 - 05.2019
General Manager
Joe's Crab Shack
02.2004 - 04.2014
High School Diploma -
McAllen Memorial
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