Experienced hospitality and guest service professional with a background in team leadership, reservations, retail operations, and customer care in fast-paced outdoor and recreation environments.
Overview
36
36
years of professional experience
Work History
Manager
Marsha’s Snack Shack
Sandpoint
05.2025 - 09.2025
Supervised and trained 15 employees in a fast-paced hospitality environment
Managed Square POS transactions, cash handling, inventory, and daily operations
Delivered excellent customer service and maintained cleanliness and organization
Aquatics Director
Camp Alice Pittenger
McCall
06.2024 - 08.2024
Supervised pool operations and taught swim lessons
Maintained facility cleanliness and safety standards
Provided first aid and assisted with event coordination
Front Office / Reservations / Cashier
Three Rivers Resort
Kooskia
08.2023 - 10.2023
Served as first point of contact for guests and managed reservations using Campspot
Processed Square transactions and assisted with retail operations
Answered guest questions and maintained clean facilities
Assistant Camp Director / Aquatics Director
Utah Girl Scouts
Park City
01.1990 - 01.1992
Supervised 24 staff members and assisted with daily camp operations
Oversaw camper safety, programming, and aquatics instruction
Provided leadership in a fast-paced residential camp environment