Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Becky Eddy

Becky Eddy

Spokane Valley,WA

Summary

Dynamic hospitality professional with a proven track record at Skyway Cafe, excelling in customer service and complaint handling. Strong leadership skills fostered a positive team environment, enhancing guest experiences and driving revenue growth. Expert in table management and POS software, consistently ensuring order accuracy and operational efficiency.

Overview

21
21
years of professional experience

Work History

Mannager/Waitress Supervisor

Skyway Cafe
04.2004 - 01.2025
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Monitored dining area to ensure all guests received attentive service without delays.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.

Bartender

Mikes Welcome
06.2010 - 04.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Education

Civil Engineering

S.C.C./S.F.C.C.
Spokane, WA

Skills

  • Complaint handling
  • Waiting tables
  • Strong leadership
  • Table management
  • Customer service

Accomplishments

I am a excellent baker. I make dinner rolls, cinnamon rolls, cakes, pies and many other confections. These items became quite popular and would sell out regularly.

Timeline

Bartender

Mikes Welcome
06.2010 - 04.2016

Mannager/Waitress Supervisor

Skyway Cafe
04.2004 - 01.2025

Civil Engineering

S.C.C./S.F.C.C.
Becky Eddy