Summary
Overview
Work History
Education
Skills
Reading, gardening
Timeline
Generic

Averi Brightwell

Harrison,AR

Summary

Excelled in customer service and problem-solving, enhancing guest satisfaction and increasing table turnover. Skilled in staff training while consistently maintaining high compliance with health regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Waitress Supervisor

Daisy Queen
05.2018 - Current
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with cooks to resolve any issues efficiently.
  • Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Babysitting

Erin Ramsey
01.2018 - 05.2022

Developed strong bonds with families, resulting in repeat babysitting engagements.


Certified in BLS (Basic Life Support). (CPR)


Talked to parents about concerns or issues with children during babysitting

Cashier/Customer Service

Six Sisters Boutique
02.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Esthetician License - Esthetics

New Beginnings School of Cosmetology
Harrison, AR
03.2023

High School Diploma -

Jasper High School
Jasper, AR
05.2022

Skills

  • Problem-solving abilities
  • Customer Service
  • Active Listening
  • Data Entry
  • Problem Resolution
  • Money handling abilities
  • Complaint Handling
  • Microsoft Excel
  • Complaint resolution
  • Professional telephone demeanor
  • Appointment Scheduling
  • Microsoft PowerPoint
  • Staff Training

Reading, gardening

In my free time I enjoy reading and taking care of my house plants.  

Timeline

Cashier/Customer Service

Six Sisters Boutique
02.2019 - 06.2020

Waitress Supervisor

Daisy Queen
05.2018 - Current

Babysitting

Erin Ramsey
01.2018 - 05.2022

Esthetician License - Esthetics

New Beginnings School of Cosmetology

High School Diploma -

Jasper High School
Averi Brightwell