Emily Rainey
Riverside,Ca
Summary
I started my service industry journey shortly after high school in 2013. From hosting to selling fresh fish out of a market to serving. I was at my first job for 5 years. I grew and learned a lot from that first employment. Moving onto my second place of employment I slowly but surely worked my way up the ladder. Starting as a server which eventually became Server supervisor. My first place of employment was more upscale and then I moved onto the bar industry. With me being in both of those complete opposite environments I have gained the necessary experience for the customer service industry. Being an experienced waitress supervisor with a strong background in customer service and team leadership, I have been able to provide my team with a solid foundation for future employers. I am confident in my learning skills and am ready to add more to my customer service abilities. I am a loyal employee and would be a great asset to any team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
WAITRESS SUPERVISOR
Killarneys Irish pub & Restaurant
Temecula, Ca
05.2018 - Current
- Trained new employees in the use of point-of-sale systems as well as menu items and their descriptions.
- Provided excellent customer service and supervision to wait staff, ensuring customers received prompt and courteous service.
- Managed the day-to-day operations of restaurant dining room including seating arrangements, table maintenance and cleanliness.
HOSTESS, FRESH FISH SELLER, SERVER
Market Broiler
Riverside, Ca
10.2013 - 04.2018
Education
HIGH SCHOOL DIPLOMA - undefined
Polytechnic
Riverside, Ca06.2013
Skills
- Strong leadership
- Task Delegation
- Order Accuracy
- Hygiene standards
- Complaint handling
- Waiting tables
- Table management
- Menu knowledge
- Adaptability and Flexibility
- Task Prioritization
- Decision-Making
- Problem-solving abilities
- Attention to Detail
- Problem-solving aptitude
- Customer Service
- Reliability
- Worker Training
- Sanitizing understanding
- Team Collaboration
- Food safety understanding
- Professionalism
- Multitasking Abilities
- Excellent Communication
- Self Motivation
- Adaptability
- Critical Thinking
- Problem-Solving
- Time management abilities
- Professional Demeanor
- Food and Beverage Service
Certification
- Food handlers
- Alcohol & Beverage
Timeline
WAITRESS SUPERVISOR
Killarneys Irish pub & Restaurant
05.2018 - Current
HOSTESS, FRESH FISH SELLER, SERVER
Market Broiler
10.2013 - 04.2018
HIGH SCHOOL DIPLOMA - undefined
Polytechnic