Sarah White
Tompkinsville,KY
Summary
Adept at enhancing operational efficiency and team performance, I significantly improved guest service quality at Stanford Moore Restaurant. Leveraging strong leadership and critical thinking, I excelled in staff management and problem-solving, ensuring high standards of food safety and customer satisfaction. My expertise includes Quickbooks and fostering a collaborative work environment, contributing to notable customer retention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Stanford Moore Restaurant
06.2019 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
- Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
- Monitored dining area to ensure all guests received attentive service without delays.
Cashier/ Cook
Wiegles Country Store
01.2019 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Pallet Builder
Anderson Forest Products
03.2018 - 01.2019
- Maintained clean and organized workspaces to uphold safety standards.
- Manufactured wood pallets and crates with nail guns, table saws and chop saws.
- Operated pallet jack to pull orders out of storage areas.
- Utilized air hammers, drills and power tools to build pallets and crates.
- Transferred loaded pallets onto delivery or storage areas.
- Informed supervisor of equipment malfunction quickly to minimize downtime.
- Inspected materials for quality before loading.
- Used nail claws to remove nails from incorrectly nailed pallets.
- Cut lumber to various sizes, using hand and dovetail saws.
- Prepared finished orders by pulling, packing, wrapping and securing products.
- Loaded products onto pallet.
- Threaded strapping through strapping tool to secure battens.
- Transported items to delivery pallets using electric pallet jack.
- Consistently exceeded production targets without compromising quality or safety standards, ensuring maximum value for customers.
Education
General -
KCTCS
Bowling Green, KY05.2011
Licensed Practical Nursing - Nursing
KCTCS
Glasgow, KY05.2008
Honors Diploma - High School Diploma
Clay County High School
Celina, TN05.2004
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Sales Promotion
- Hygiene standards
- Strong leadership
- Customer Service
- Food and Beverage Service
- Food Safety
- Inventory controls
- Staff Management
- Worker Training
- Work Schedule Creation
- Critical Thinking
- Cash Handling
- Opening and closing procedures
- Supply Ordering
- Work Area Inspection
- Kitchen staff coordination
- Supplies Purchasing
- Data Entry Software
- Production Reporting
- Operational Reporting
- Policies Development
- New Products Evaluation
- Shortage Reports
- Food production management
- Quickbooks
- Cooking
- Deposit Preparation
- Problem-Solving
- Multitasking
- Reliability
- Team Leadership
- Active Listening
- Decision-Making
Affiliations
Member of the following:
Girl Scouts of America
HOSA
ANA
National Honor Society
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- OSHA Certified
- Certified Supply Chain Professional (CSCP)
- State Driver's License
- ServSafe Food Handler's Certification
- Certified Nursing Assistant (CNA)
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkLocation Preference
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceWork from home option401k matchStock Options / Equity / Profit SharingTimeline
Waitress Supervisor
Stanford Moore Restaurant
06.2019 - Current
Cashier/ Cook
Wiegles Country Store
01.2019 - 06.2019
Pallet Builder
Anderson Forest Products
03.2018 - 01.2019
General -
KCTCS
Licensed Practical Nursing - Nursing
KCTCS
Honors Diploma - High School Diploma
Clay County High School
Similar Profiles
Rupinder KaurRupinder Kaur
General Manager at Moore Enterprises, Inc, Wendy's RestaurantGeneral Manager at Moore Enterprises, Inc, Wendy's Restaurant
Brett UngerBrett Unger
RPSGT / Scoring Specialist at Stanford Children's Health | Lucile Packard Children's Hospital StanfordRPSGT / Scoring Specialist at Stanford Children's Health | Lucile Packard Children's Hospital Stanford
Alexander King Schaap VAlexander King Schaap V
Senior Service Desk Agent at Stanford Health Care & Stanford School Of MedicineSenior Service Desk Agent at Stanford Health Care & Stanford School Of Medicine
Britney WilliamsBritney Williams
Office Manager at Skyline Construction LLCOffice Manager at Skyline Construction LLC
Ashley GriderAshley Grider
Medical Review Nurse III at Performant RecoveryMedical Review Nurse III at Performant Recovery