Becky Fink

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

Took care of clients finances, managed staffing, caring for clients

• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Delivered friendly service and offered expert support in every interaction.
• Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
• Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
• Assisted with applications and collected required paperwork to help individuals register for supportive services.
• Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.

. Took clients out on outings/ mentored clients

.Took care of mentees with developmental disabilities

• Managed home care cases with multiple clients and staff
• Did scheduling, staffing and payroll, trained employees on additional job positions to maintain coverage of roles
• Worked with clients with many different disabilities and special needs.

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
• Managed and maintained patient rooms, shared-living areas and nursing stations
• Rendered hands-on nursing care under direct RN supervision.

• Facilitated activities of daily living, personal hygiene management, feeding and ambulation
• Managed and maintained patient rooms, shared-living areas and nursing stations
• Documented information in patient charts and communicated status updates to interdisciplinary care team.

• Assisted many people with all types of disabilities
• Managed and maintained patient rooms, shared-living areas and nursing stations
• Rendered hands-on nursing care under direct RN supervision.

• Taking care of children with disabilities such as autism and many types of learning disabilities
• Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.