Becky Hall
Louisville,Kentucky
Summary
Driven and hardworking, excelled at UPS by enhancing package handling efficiency and reducing damage rates, demonstrating exceptional problem-solving abilities and adherence to safety protocols. At Walgreens, boosted revenue through personalized customer service and product upselling, showcasing excellent communication skills and customer service excellence. Proven track record of exceeding performance expectations and contributing to team success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Package Handler
UPS
09.2014 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Intern
The Center for Women and Children
09.2021 - 12.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Certified Photo Specialist
Walgreens
08.2007 - 10.2014
- Ensured adherence to company policies regarding copyright protection by verifying proper documentation for copyrighted images before printing.
- Performed routine maintenance and troubleshooting on photo lab equipment to minimize downtime and maximize productivity.
- Provided exceptional customer service, addressing any issues or concerns promptly and professionally.
- Delivered high-quality prints and digital copies to customers, ensuring satisfaction with the final product.
- Boosted customer loyalty by offering personalized recommendations based on individual preferences and needs.
- Increased store revenue by promoting and selling additional photo products and services to customers.
Education
Bachelor of Arts - Psychology
University of Louisville
Louisville, KY05.2022
Skills
- Customer service excellence
- Active Listening
- Problem-solving abilities
- Excellent communication skills
- Reliable and punctual
- Organized and detailed
- Hardworking and self motivated
Timeline
Intern
The Center for Women and Children
09.2021 - 12.2021
Package Handler
UPS
09.2014 - Current
Certified Photo Specialist
Walgreens
08.2007 - 10.2014
Bachelor of Arts - Psychology
University of Louisville
Similar Profiles
Leticia LunaLeticia Luna
Loader at UPSLoader at UPS
Cameron StuckeyCameron Stuckey
Sales Associate at UPSSales Associate at UPS
FREDERICK HOODFREDERICK HOOD
Package Handler/Unloader at UPSPackage Handler/Unloader at UPS
Michael LawMichael Law
Data Scientist at UPSData Scientist at UPS
Caroline McLellanCaroline McLellan
Accounting Assistant at LBM Construction Company, IncAccounting Assistant at LBM Construction Company, Inc