Summary
Overview
Work History
Education
Skills
Timeline
Generic

Becky Pelfrey

Arlington,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional. Certified RBT, dedicated to helping patients meet potential to function in society.

Overview

28
28
years of professional experience

Work History

Registered Behavior Technician

Action Behavior Centers
12.2022 - Current
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Supported client using principles of applied behavior analysis.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.

Sales Support Administrator

Freedom Precision Hardware
04.2012 - 10.2014
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Performed research to collect and record industry data.
  • Composed and proofread memos, letters and reports to verify error-free communication.

Children's Medicaid Representative

State Of Texas
03.2012 - 06.2013
  • Received and sorted mail, prepared packages for delivery and scanned documents.
  • Responded to customer concerns and questions on daily basis.
  • Processed Children's Medicaid Claims

Customer Service Support

AmeriCredit Financial Services/GM Financial (now(
04.2007 - 04.2008
  • Input settings onto scanner computer screen by manipulating mouse or typing from keyboard.
  • Provided support for document controls and worked with contract documents.
  • Checked output images for proper sizing, resolution and proportion requirements to meet quality standards.
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.

SBA Loan Services Support

US Government
08.2009 - 02.2010
  • Provided clerical support, addressing routine and special requirements.
  • Mentored, trained and supported new staff members in office policies and procedures.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.

Classroom Teacher

Arlington ISD
01.1996 - 05.2002
  • Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
  • Promoted exploration of building blocks of learning by leading diverse, hands-on activities.
  • Administered quizzes and tests to assess student understanding of material.
  • Instructed groups of up to [Number] students and provided individual support.
  • Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
  • Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
  • Fostered team collaboration between students through group projects.
  • Taught subject matter based on information compiled from textbooks, online sites and other educational materials.

Online ESL Teacher

VIPKID Online Teaching
07.2017 - 08.2021
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Developed activities and integrated technology to diversify instruction.

Technology Education Teacher

Mansfield ISD, Cross Timbers Intermediate
06.2002 - 09.2005
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
  • Graded projects, quizzes and examinations.
  • Planned and implemented curriculum to teach up-to-date technology to 300 students.

Crisis Counselor Volunteer

Crisis Text Line
07.2015 - 08.2017
  • SPIKE Team Captain who notified and coordinated groups of volunteers needed for spikes in call volume.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Conversed with individuals in crisis, including LGBTQ+ youth who called or texted hotline for assistance.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.

Education

Bachelor of Arts - Interdisciplinary Studies

University of Texas At Arlington
Arlington, TX
12.1995

Skills

  • Administrative Functions
  • ABA Therapy
  • Positive Interactions with people
  • Inbound/outbound Calls
  • Communication with parent and clients
  • Program Files Maintenance
  • Office administration
  • Spreadsheet management
  • Mail handling
  • Multi-line phone proficiency
  • Behavior Management
  • Crisis Situations

Timeline

Registered Behavior Technician

Action Behavior Centers
12.2022 - Current

Online ESL Teacher

VIPKID Online Teaching
07.2017 - 08.2021

Crisis Counselor Volunteer

Crisis Text Line
07.2015 - 08.2017

Sales Support Administrator

Freedom Precision Hardware
04.2012 - 10.2014

Children's Medicaid Representative

State Of Texas
03.2012 - 06.2013

SBA Loan Services Support

US Government
08.2009 - 02.2010

Customer Service Support

AmeriCredit Financial Services/GM Financial (now(
04.2007 - 04.2008

Technology Education Teacher

Mansfield ISD, Cross Timbers Intermediate
06.2002 - 09.2005

Classroom Teacher

Arlington ISD
01.1996 - 05.2002

Bachelor of Arts - Interdisciplinary Studies

University of Texas At Arlington

Similar Profiles

CREATE PROFILE
Becky Pelfrey