Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Bedzaida Villa

Houston,TX

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.


Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.


Equipped with strong problem-solving abilities,

willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

HomeGoods
03.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Store Associate

Michaels
05.2024 - 09.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Answered questions about store policies and addressed customer concerns.
  • Participated in training sessions to stay updated on product information and company policies.

Education

High School Diploma -

Houston Homeschoolers Co-op

Skills

  • Customer engagement
  • Collaborative teamwork
  • Prioritization and scheduling
  • Analytical problem-solving

Certification

  • Texas State of Board Pharmacy Technician Trainee License - 2/24/2025- 2/28/27

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Store Associate

Michaels
05.2024 - 09.2024

Sales Associate

HomeGoods
03.2024 - Current

High School Diploma -

Houston Homeschoolers Co-op

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Bedzaida Villa