Mena Vang
White Bear Lake,MN
Summary
Detail-oriented and motivated professional with a proven ability to manage time effectively, and deliver high-quality work in diverse environments. Known for strong communication and teamwork skills, consistently contributing to achieving organizational goals. Committed to continuous learning and professional growth, I am actively seeking entry-level opportunities to drive company success.
Overview
12
12
years of professional experience
Work History
Admissions Associate
Capella University
Minneapolis, MN
02.2024 - Current
- Review data obtained from an interview for completeness and accuracy.
- Maintain accurate records of student applications and documents.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated with other departments within the university on various projects related to admissions initiatives.
Life Insurance Producer
Freedom Equity Group
Cottage Grove, MN
07.2021 - Current
- Interview prospective clients to obtain data about financial resources and needs.
- Contact prospective customers to present information and explain available services.
- Communicate with clients to understand their needs, and identify the best policies for each case.
- Calculate premiums and establish payment methods.
- Contact underwriters and submit forms to obtain binder coverage.
- Pursued continued professional development through insurance workshops, courses, and webinars.
- Provided death benefits by delivering policy proceeds, and reassessing client needs.
- Remained current on the latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
Data Entry Specialist
Aerotek
Mendota Heights, MN
09.2019 - 07.2021
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Sorted source documents and organized to be filed.
- Communicated with coworkers regarding deadlines and project milestones.
- Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
- Reviewed source documents to locate required data for entry.
- Proofread and edited documents to correct errors.
- Identified and corrected data entry errors to prevent duplication across systems.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Completed accurate and efficient data entry and database updates to support business operations.
Clinic Assistant
Volt Workforce Solutions
Bloomington, MN
07.2018 - 08.2019
- Check-in and Co-pay Administration
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Registration and Verification
- Specialty Appointment Coordination
- Directing phone calls
- Filing documents
- Maintain open communication with Appointment Center to ensure patient and provider needs are met
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- General Accountabilities
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
Front Desk Receptionist
Bella Beau Salon/spa
Woodbury, MN
06.2017 - 02.2019
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled appointments and maintained and updated appointment calendars.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Explained policies and procedures to visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
Cashier
Tj Maxx
Saint Paul, MN
04.2013 - 06.2014
- Greeting customers
- Responding to questions
- Improving engagement with merchandise
- Providing outstanding customer service.
- Operating cash registers
- Managing financial transactions
- Balancing drawers
- Achieving established goals during shift
Education
Some College (No Degree) -
Saint Paul College
Saint Paul, MN05-2016
High School Diploma -
Harding High School
Saint Paul, MN06.2015
Skills
- Customer Service
- Medical terminology
- 10 key data entry
- Medical records
- EPIC
- Data entry
- Microsoft Office software
- Typing 50 wpm
- Collaboration
Timeline
Admissions Associate
Capella University
02.2024 - Current
Life Insurance Producer
Freedom Equity Group
07.2021 - Current
Data Entry Specialist
Aerotek
09.2019 - 07.2021
Clinic Assistant
Volt Workforce Solutions
07.2018 - 08.2019
Front Desk Receptionist
Bella Beau Salon/spa
06.2017 - 02.2019
Cashier
Tj Maxx
04.2013 - 06.2014
Some College (No Degree) -
Saint Paul College
High School Diploma -
Harding High School
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