Kaitlin Schnieder
Phoenix,AZ
Summary
Admissions/Front Desk Associate at Octane Raceway with proven sales experience and exceptional customer service skills. Successfully enhanced client engagement through informative tours and effective communication. Demonstrated strong problem-solving abilities and teamwork, contributing to a safe and enjoyable racing environment while ensuring optimal participant experiences. Adaptable and dedicated to exceeding expectations.
Overview
3
3
years of professional experience
Work History
Admissions Associate
Octane Raceway
Scottsdale, AZ
03.2024 - Current
- Answered phones, called prospects and handled initial email contacts for applicants to sign up for events/parties.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
- Sold races, VR sessions, axe throwing sessions, and helped guests sign waivers to be able to race.
Track Marshall
Octane Raceway
Scottsdale, AZ
08.2022 - Current
- Prevented major incidents by quickly responding to accidents or mechanical failures on the track and directing necessary support resources accordingly.
- Contributed to a positive racing atmosphere by fostering friendly interactions with drivers, teams, and spectators alike.
- Enhanced race day experience for spectators by assisting with crowd control measures, ensuring optimal visibility and safety for all attendees.
- Improved racer experience by providing clear direction, guidance, and support throughout each event.
- Enhanced overall track safety by conducting thorough pre-race inspections and identifying potential hazards.
- Assisted in creating a safer environment for racers through regular maintenance checks of track barriers, run-off areas, and other essential components.
Education
Elementary Education - Teaching
Grand Canyon University
Phoenix, AZSkills
- Sales experience
- Documentation
- Enrollment procedures
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Critical thinking
- Team leadership
- Adaptability and flexibility
- Customer engagement
Additional Information
I am a D1 Student-Athlete and a college cheerleader at Grand Canyon University. I am a freshman who lives on campus studying Elementary Education!
Languages
French
Limited Working
Timeline
Admissions Associate
Octane Raceway
03.2024 - Current
Track Marshall
Octane Raceway
08.2022 - Current
Elementary Education - Teaching
Grand Canyon University