Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Belaija Mickels

Tuscaloosa,AL

Summary

Determined university student majoring in Pre-Medicinal Biology. Excels in guest communication, professionalism, organization, computer skills, and more. Fast learner with a positive attitude and approach, and eager to bring a strong work ethic. I have experience as a team member, especially with retail, hospitality, and food-serving environments. Committed to encouraging positive guest experiences.

Overview

3
3
years of professional experience

Work History

Team Member

CMX Cinemas
Tuscaloosa, Alabama
04.2024 - Current
  • Checked tickets and verified seating arrangements for guests.
  • Provided excellent customer service by greeting guests, and meeting quality expectations.
  • Maintained lobby, hallways, and auditorium cleanliness using various sanitation practices.
  • Addressed guests' needs and concerns to create a worry-free, enjoyable environment.
  • Operated the cash register and processed various forms of payment.
  • Prepared and served food items in a fast-paced environment.
  • Maintained cleanliness and organization of concession stands and work areas.

Sales Associate

T.J. Maxx
Bessemer, Alabama
01.2024 - 04.2025
  • Solved customer challenges by offering relevant products.
  • Helped customers locate products, and checked the store system for merchandise at other stores.
  • Processed transactions accurately using POS systems.
  • Maintained organized sales floor by restocking shelves and arranging displays.

Sales Associate

Burlington Coat Factory
Bessemer, Alabama
03.2022 - 08.2023
  • Organized racks and shelves to maintain store visuals, engage with customers, and recommend specific merchandise.
  • Prepared merchandise for the sales floor by tagging and pricing.
  • Maintain a calm demeanor and professionally manage issues in busy, high-stress situations.
  • Processed transactions using POS systems.
  • Answered incoming telephone calls to provide store, product, and information.

Education

High School Diploma -

Brookwood High School
Brookwood, AL
05-2023

Some College (No Degree) - Pre-Medicine

The University of Alabama
Tuscaloosa, AL

Some College (No Degree) - General Studies (Dual Enrollment)

Shelton State Community College
Tuscaloosa, AL

Skills

  • Hospitality and Customer Service
  • Microsoft Excel
  • Cash register operation
  • Food safety practices
  • Goal setting and achievement
  • Teamwork and collaboration
  • POS systems
  • Verbal and written communication
  • Problem-solving
  • Heavy lifting
  • Organizing workstations
  • Conflict resolution

Accomplishments

  • National Honors Society (2022-23)
  • Beta Club (2022-23)

Affiliations

  • Participated in activities such as Toy and Gameboard drop, and gifting presents to cafeteria staffs.
  • TSA/Robotics Club (2022-23)
  • Participated in discussing fundraiser plans.

References

References available upon request.

Timeline

Team Member

CMX Cinemas
04.2024 - Current

Sales Associate

T.J. Maxx
01.2024 - 04.2025

Sales Associate

Burlington Coat Factory
03.2022 - 08.2023

High School Diploma -

Brookwood High School

Some College (No Degree) - Pre-Medicine

The University of Alabama

Some College (No Degree) - General Studies (Dual Enrollment)

Shelton State Community College

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