Dedicated care professional with extensive experience in compassionate support and problem-solving. Known for strong communication skills and ability to collaborate effectively with families and healthcare teams. Committed to optimizing client well-being and safety.
Overview
24
24
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
Modesto, CA
01.2019 - Current
Provided compassionate care to clients, ensuring comfort and safety in daily activities.
Assisted clients with personal hygiene, grooming, and mobility support to enhance quality of life.
Monitored client health by tracking vital signs and reporting changes to healthcare professionals.
Developed personalized care plans in collaboration with clients and families to address individual needs.
Transported clients for medical and personal outings.
Provided direct personal care and administrative services to clients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Reclamation Specialist II
Performant Recovery
Modesto, CA
02.2019 - 10.2025
Analyzed reclamation processes to enhance operational efficiency and reduce waste.
Developed strategies for recovering overpayments, improving accuracy in financial assessments.
Collaborated with cross-functional teams to implement process improvements, increasing recovery rates.
Optimized budgetary performance in reclamation projects through diligent financial reporting and forecasting activities.
Training Facilitator
MedAmerica Billing Services
Modesto, CA
06.2002 - 08.2018
Designed and delivered training programs to enhance employee performance and compliance.
Developed instructional materials tailored to diverse learning styles and objectives.
Facilitated workshops that promoted effective communication and teamwork among staff.
Evaluated training effectiveness through feedback surveys and performance assessments.
Mentored new trainers, ensuring consistent delivery of training content across teams.
Implemented process improvements to streamline onboarding and ongoing education efforts.
Analyzed training outcomes to identify areas for further development and enhancement of programs.
Identified areas in need of improvement and implemented solutions.
Documented class attendance and participation and provided feedback to management.