Belecia Stagner
Saraland,AL
Summary
Extensive experience in effective conflict resolution and customer relations. Ability to successfully manage multiple tasks at a time within a constricted time frame. My dedication to upholding standards of compliance and adhering to policy is evident in my approach toward every aspect of my work. This commitment showcases my professionalism and critical thinking skills, ensuring that I consistently meet and exceed expectations.
Overview
3
3
years of professional experience
Work History
Hostess / Server
Squid Ink - Pete Blohme
08.2023 - Current
- Assisted owner of franchise (Pete Blohme) by filling in at multiple establishments when needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Supervisor / Executive Assistant
Three George's - Scott Gonzalez
07.2023 - 08.2023
- Maintained consistent communication with team members, ensuring smooth shift transitions and information sharing.
- Conducted regular employee evaluations, providing constructive feedback for professional growth and development.
- Implemented cost-saving measures by monitoring expenses closely and identifying opportunities for reduction without compromising quality or productivity.
- Promoted teamwork and collaboration among staff members by fostering a positive work atmosphere rooted in mutual respect and open communication channels.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Marketing and Social Media Coordinator
State Farm - Makeda Nichols
07.2021 - 07.2022
- Excellent communication skills, both verbal and written.
- Maintained calm demeanor and professionalism during busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements.
- Managed social media accounts for optimal audience engagement and increased online presence.
Education
Psychotherapy
Coastal Alabama
Fairhope, AL.High School Diploma -
Saraland High School
Saraland, AL05.2022
Skills
- Problem-solving abilities
- Critical Thinking
- Customer Relations
- Conflict Resolution
- Integrity and Honesty
- Multitasking
- Professionalism
- Stress Tolerance
- De-Escalation Techniques
- Policy Enforcement
- Adaptability
- Proficient in Microsoft Word and Excel
Timeline
Hostess / Server
Squid Ink - Pete Blohme
08.2023 - Current
Supervisor / Executive Assistant
Three George's - Scott Gonzalez
07.2023 - 08.2023
Marketing and Social Media Coordinator
State Farm - Makeda Nichols
07.2021 - 07.2022
Psychotherapy
Coastal Alabama
High School Diploma -
Saraland High School
Similar Profiles
Landon JonesLandon Jones
Server/Bartender at Squid InkServer/Bartender at Squid Ink
Sydney HearonSydney Hearon
Business Owner at Squid Ink DyesBusiness Owner at Squid Ink Dyes
Juno McKeeJuno McKee
Career break at -Career break at -