Belen Bautista
Chicago,IL
Summary
Developed practical skills in fast-paced environment, including effective communication and teamwork. Demonstrated ability to handle various tasks efficiently and maintain high standards under pressure. Seeking to transition into new field, leveraging adaptability and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Tall Ship Windy Guest Services
06.2024 - 09.2024
- Process tickets for guest and handled guests inquiries
- Managed cash and credit card transactions
- Maintained my ticket booth clean
- Provided excellent customer service and communication skills
- Skilled in de-escalating stressful situations
- Professional greeting and interacting with arriving and departing customers.
Cashier
Chipotle
07.2023 - 09.2023
- Provided friendly and efficient service as a cashier, ensuring accurate transactions while greeting customers warmly.
- Maintained cleanliness and organization in the dining area, contributing to a pleasant and hygienic environment for guests to enjoy their meals.
- Assisted in food preparation and serving on the line, ensuring orders were accurate and timely.
Education
Bachelor of Arts -
Northwestern University
Evanston, IL06-2027
High School Diploma - undefined
Pritzker College Prep
Chicago, IL01-2023
Skills
- Customer Service & Communication
- Strong interpersonal skills, ensuring positive guest experiences
- Professional and friendly customer interactions
- Ability to handle guest inquiries and concerns effectively
- Skilled in de-escalating stressful situations
- Cash Handling & Transactions
- Experience processing cash and credit card payments
- Ensuring transaction accuracy and efficiency
- Familiarity with point-of-sale (POS) systems
- Problem-Solving & Conflict Resolution
- Ability to handle difficult situations with patience and professionalism
- Quick thinking in fast-paced environments
Languages
Spanish
Native or Bilingual
Extracurricular Activities
Math Team, [2019-2021] Collaborated with teammates to solve complex mathematical problems. Participated in regional competitions.
WHAP Tutoring, [2022-2023] Tutored and managed AP World History tutoring sessions. Assisted students in understanding course material and improving their grades
Timeline
Tall Ship Windy Guest Services
06.2024 - 09.2024
Cashier
Chipotle
07.2023 - 09.2023
High School Diploma - undefined
Pritzker College Prep
Bachelor of Arts -
Northwestern University