Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Senior CAR-T Manufacturing Operator
Johnson & Johnson; The Janssen Pharmaceutical Company
Raritan
06.2023 - 04.2025
As a Manufacturing Technician, you are responsible for executing manufacturing procedures and tasks within a controlled Current Good Manufacturing Practice (cGMP) environment.
My role emphasized quality control, compliance with company policies and regulations at a commercial rate and fostering a culture of site pride and corporate citizenship.
Played a vital role in the manufacturing operations team, contributing to the production of autologous CAR-T products for clinical and commercial use within cGMP cleanroom settings.
Collaborated within a team-based, cross-functional environment to fulfill production tasks as scheduled.
Prioritized safety by wearing appropriate Personal Protective Equipment (PPE) in manufacturing and other hazardous environments.
Maintained a clean and safe work environment, taking action to eliminate safety hazards and report unsafe behaviors to colleagues.
Assisted in the development of manufacturing processes, including thorough documentation.
Actively contributed to continuous improvement efforts in manufacturing operations, utilizing personal observations and team input to decrease any workflow restrictions.
Ensured meticulous completion of documentation in SOPs, logbooks, and other GMP documents.
Collaborated within a team-based, cross-functional environment to fulfill production tasks as scheduled.
Demonstrated progression through the assigned training curriculum.
Clinical Manufacturing Associate, CAR-T
Bristol Myers Squibb
Warren
05.2022 - 06.2023
Versatile member of Clinical Cell Therapy Development and Operations (CTDO) organization.
Manufactures human blood derived cell therapies per Standard Operating Procedures (SOPs) in a controlled, cGMP cleanroom environment of a multi-product clinical facility under the supervision of Manufacturing Management.
Performs operations utilizing Aseptic technique, adheres to required PPE and other clean room garments daily.
Maintains manufacturing environmental conditions.
Performs the proper area disinfection regimen as required to meet global Health Authority requirements.
Uses proper cleaning material i.e.; HB, IPA, and SporKlenz, as required post-use, pre-use, in process, and response cleans.
Navigates through various production schedules and ensuring on-time, internal production logistics.
Works in a team based, cross-functional environment to complete production tasks required by schedule.
Performs other tasks as assigned.
Responsible for production and quality control of CAR-T cell therapy products.
Navigates day to day task following MBR’s, SOP’s, and ALCOA+ principles for completing production for patient lots cell therapy.
Patient Coordinator, Icahn School of Medicine/Selikoff Centers for Occupational Health
Mount Sinai Medical Center-Manhattan
New York
12.2020 - 05.2022
Strategically leads operations and call center for the World Trade Center Medical Monitoring & Treatment Program to support patients that were directly affected by the September 11, 2001 attacks.
Executes the release of information in adherence to Federal, State, and HIPPA regulations in order to secure patient authorizations/documentation.
Monitors call center operations and release of information to ensure program metrics are achieved and patients receive medical records in a timely manner.
Successful in communicating and liaising with providers, patients, internal, and external stakeholders to ensure medical records are received prior to patient appointments.
Navigates through various government and commercial insurance payer policies to ensure patients are authorized prior to scheduling.
Collaborates with billing department to adhere to cash-control process and enters charges as appropriate once co-pay / co-insurance is collected.
Administrator for daily operational support of World Trade Center Medical Monitoring & Treatment Program.
Health Information Analyst
Atlantic Health System, Health Information Management
Morristown
01.2019 - 12.2020
Versatile member of the Health Information Management Department specializing in the compliant handling of protected health information.
Executes the release of information in adherence to Federal, State, and HIPPA regulations in order to secure patient authorizations/documentation.
Fosters excellent relationships interdepartmentally to ensure best practice and quality standards within the organization.
Oversaw initiatives to enhance records retention, retrieval, and release processes.
Led project teams through audit readiness, risk mitigation, and quality assurance efforts to align with regulatory standards.
Fostered strong relationships across departments, vendors, and patient support services to advocate for system use and compliance tools.
Promoted health information solutions that improved communication and turnaround time, contributing to increased satisfaction scores and operational transparency.
Distributes official documents to internal and external customers as required.
Launched cost-saving programs including third-party authorization tools and online portals that cut release times and improved the patient experience.
Created SOPs and visual aids to train staff and support system compliance.
Clarifies Epic EMR system updates to departmental staff to guarantee quality of record management.
Clinical Lab Assistant
Atlantic Health Consolidated Lab, MP Processing Lab
Morris Plains
11.2017 - 01.2019
Provided high-level lab support while applying quality standards for specimen handling, inventory management, and documentation under GMP/SOP guidance.
Spearheaded lab efficiency initiatives and introduced inventory solutions to support batch production needs.
Proficient in executing aseptic technique while handling specimens to prevent cross-contamination from pathogens.
Implemented inventory control measures and negotiated restock planning, ensuring materials aligned with production forecasts and lab utilization rates.
Conducted all necessary processing operations to ensure adherence of SOP guidelines.
Facilitated material condition requirements / routine equipment cleanings in order to establish reporting baselines with the intent of optimizing workflow and processes improvements.
Managed lab-based improvement projects, addressing bottlenecks in specimen prep and tracking.
Developed timelines and resource plans to implement smoother handoffs between processing and analytical teams.
Phlebotomist II
Overlook Medical Center, Lab Outreach Program & Northfield PSC
Morristown
11.2015 - 10.2017
Engaged with diverse patient populations and medical teams to ensure high-quality specimen collection and care coordination.
Served as a frontline liaison to patients and providers, clearly communicating test requirements, timelines, and expectations.
Contributed to patient retention through education and empathetic service delivery.
Built relationships with departments such as Oncology and Hematology to improve patient flow, reduce duplicate testing, and create solutions that enhanced satisfaction and reduced rework by 32.5%.
Helped establish new specimen tracking and reporting methods, while aligning with updated CLIA and OSHA standards to improve procedural consistency and reporting accuracy.
Established best practice methods for collecting blood samples for various laboratory tests: venipuncture, finger stick, heel stick, and arterial blood gas puncture.
Adhered to applicable laws, standards, and policies, produced better techniques for completing quality checks, documenting / prioritizing issues, and acquiring / communicating patient test results.
Education
Bachelor of Science - Health Information Management
Rutgers University
Newark, NJ
05.2020
Associates of Arts - Business
Union County College
Cranford, NJ
01.2015
Certified Phlebotomist -
New Jersey Institute of Allied Health
Elizabeth, NJ
03.2014
Skills
Healthcare information management
Medical terminology
Project management
Regulatory compliance
Policies and procedures
GMP regulations and aseptic techniques
Electronic health records
Epic EMR training
Competitive analysis
Administrative support
Languages
Spanish
Native/ Bilingual
Timeline
Senior CAR-T Manufacturing Operator
Johnson & Johnson; The Janssen Pharmaceutical Company
06.2023 - 04.2025
Clinical Manufacturing Associate, CAR-T
Bristol Myers Squibb
05.2022 - 06.2023
Patient Coordinator, Icahn School of Medicine/Selikoff Centers for Occupational Health
Mount Sinai Medical Center-Manhattan
12.2020 - 05.2022
Health Information Analyst
Atlantic Health System, Health Information Management
01.2019 - 12.2020
Clinical Lab Assistant
Atlantic Health Consolidated Lab, MP Processing Lab
11.2017 - 01.2019
Phlebotomist II
Overlook Medical Center, Lab Outreach Program & Northfield PSC
11.2015 - 10.2017
Bachelor of Science - Health Information Management
Sr. Director, National Accounts, Strategic Customer Group at Janssen Pharmaceutical Companies of Johnson & JohnsonSr. Director, National Accounts, Strategic Customer Group at Janssen Pharmaceutical Companies of Johnson & Johnson