Belen Martinez Paniagua
Jackson
Summary
Education Specialist with six years of experience in leadership and strategic planning, excelling in bilingual communication and teaching. Demonstrates a strong commitment to inspiring and developing young minds. I am committed to securing a position within a company esteemed organization, offering the opportunity to broaden my knowledge base and leverage my diverse set skills for the betterment of society; at the same time mold students as they get ready to take on their next chapter in their education journey. I actively seek roles that present avenues for personal growth, and professional advancement.
Overview
10
10
years of professional experience
Work History
Lead Educational Activities Manager
Responsive Deployment
Albion
04.2025 - Current
- Ensure children receive, at a minimum, the 6-hour educational ORR-required services.
- Direct oversight of educational instructors and vocational teacher assistants.
- Plan and schedule school and after-school activities, as well as field trips.
- Coordinate guest speakers or presentations for school events that will provide opportunities for new experiences in the community, or for the school.
- Adheres to relevant MDHHS and ORR contract requirements for any community members entering the facility, and ensures background checks are completed prior to allowing services to the students.
- Complete 90-day performance evaluations, as well as annual performance evaluations.
- Complete comprehensive incident reports (IRs). IRs must capture a student’s behavior prior to an incident, what led up to that incident, all circumstances of the incident observed or heard, interventions made during and after the incident, contacts made, and resolutions.
- Attendance at all required trainings, conferences, in-service opportunities, workshops, and other training seminars that will enhance skills.
- Complete daily progress reports on students' grades and behavior.
- Ensure adherence to MDHHS and ORR requirements for the daily overall care and release of students in care.
- Perform other related duties as assigned by the Program Director or Assistant Program Director.
- Create and organize course content, materials, and teaching methods that align with learning objectives.
- Designing and implementing engaging, effective lesson plans tailored to diverse learning needs and styles.
- Procuring and organizing instructional materials and resources to support lesson delivery and student engagement.
- Cultivating a supportive and inclusive learning environment that promotes active participation and student engagement.
- Monitoring student progress and identifying areas requiring targeted support and intervention.
- Assisting teachers with lesson planning, assessment development, and curriculum design to enhance instructional effectiveness.
- Delivering individualized support to teachers, particularly new or struggling educators, to enhance instructional practices and classroom management skills.
- Interviewed and hired associates to fill staff vacancies.
- Trained employees in company procedures or policies.
Company Manager, Director of Marketing and Logistics
Saint Austin Co.
Dallas
09.2022 - 03.2025
- Lead the team in recruitment, training, and consistently exceed sales goals to enhance customer satisfaction.
- Oversee inventory, optimize stock, design layouts to boost sales, and manage financial performance.
- Analyze sales trends for operational improvements, and initiate marketing to attract and retain clients.
- Foster a high-performing team through effective recruitment, training, and mentorship, creating a cohesive work environment that exceeds performance targets.
- Spearhead innovative marketing initiatives and promotional events, significantly expanding the customer base and strengthening brand loyalty in the local market.
- Coordinated inventory management and supply chain processes efficiently.
- Facilitated communication between departments to streamline workflows.
- Managed vendor relationships to maintain quality service delivery.
- Enforced company policies and procedures for operational excellence.
- Resolved customer inquiries and complaints with professionalism and care.
- Investigated customer complaints and took corrective action when necessary.
- Maintained up-to-date knowledge about industry trends and best practices.
Bilingual Healthcare/Youthcare Supervisor, Refugee Emergency Support
Krucial Staffing
Carrizo Springs
09.2021 - 05.2022
- The supervisor on my shift managed daily schedules, ensuring resource efficiency for minors' critical needs.
- Trained employees, fostering growth, and advancement opportunities.
- Conducted COVID-19 testing, maintaining workplace health and safety.
- Led ORR training, boosting employee readiness and knowledge.
- Supervised intake, improving the process for minors' arrival and care.
- Coordinated training sessions for new team members and ongoing staff development.
- Directed and supervised a team of over 100 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Bilingual Healthcare/Youthcare Supervisor, Refugee Emergency Support
Favorite Healthcare Staffing
Long Beach
05.2021 - 08.2021
- Led teams, ensured high performance in complex tasks, and achieved operational efficiency.
- The supervisor on my shift managed the intake and discharge teams, effectively reuniting unaccompanied minors with their families.
- Oversaw the medical team, ensuring timely medication and treatment for minors.
- Acted as a bilingual interpreter, facilitating communication across language barriers.
- Developed a systematic task allocation, enhancing workflow and task completion.
- Supervised staffing operations to ensure efficient project execution.
- Coordinated training sessions for new team members and ongoing staff development.
- Managed daily schedules to optimize workforce productivity and resource allocation.
- Directed and supervised a team of 100 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Bilingual Refugee Emergency Support Supervisor
Shift Smart
Dallas
01.2021 - 05.2021
- Led on-site teams, ensuring refugee children's safety and access to essential services.
- Facilitated bilingual communication, enhancing understanding, and support.
- Developed educational programs, promoting growth for boys aged 5-17.
- Managed COVID-19 unit support, maintaining high care standards.
- Managed intake and discharge teams.
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Trained new staff on company policies and operational procedures.
- Led team meetings to communicate updates and reinforce goals.
- Created reports outlining progress made towards achieving key objectives related to the Support team's activities.
- Provided on-the-job coaching and guidance to support staff members as needed.
- Trained all staff in all ORR trainings. Continuing refreshers every 6 months.
3rd Grade Bilingual Teacher
Lorenzo De Zavala Elementary School
Dallas
08.2018 - 05.2021
- Implemented lesson plans for diverse students, enhancing engagement and understanding.
- Facilitated language instruction, aiding smooth student adaptation to new content.
- Managed classroom dynamics, distributing materials, and reinforcing concepts effectively.
- Developed bilingual lesson plans for diverse 3rd-grade classrooms.
- Facilitated engaging classroom activities to enhance student participation.
- Implemented assessment strategies to monitor student progress effectively.
- Utilized educational technology to enrich instructional delivery and engagement.
- Mentored new teachers on best practices in bilingual education techniques.
- Coordinated school events to promote cultural awareness and community involvement.
- Participated in professional development workshops to improve teaching strategies.
- Developed and implemented engaging, culturally relevant curriculum for 3rd grade students in a bilingual classroom setting.
- Implemented differentiated instruction based on the unique needs of each student.
- Encouraged critical thinking skills through discussion-based activities designed to stimulate higher order thinking processes.
- Facilitated small group instruction to ensure individualized learning experiences for each student.
- Integrated technology into lessons to enhance student engagement and understanding.
- Adapted lesson plans according to the diverse backgrounds, interests and abilities of my students.
- Collaborated with other teachers to develop strategies for meeting the needs of all learners.
- Provided feedback to parents regarding student progress and areas of improvement.
- Maintained positive classroom culture through behavior management techniques.
- Built relationships with students and guardians through active communication and positive feedback.
Bilingual Representative
Genesis Women’s Shelter Outreach
Dallas
05.2016 - 12.2020
- Assisted in meal service, education material creation, and crisis line management for five years.
- Interpreted for Spanish-speaking clients, enhancing communication and service accessibility.
- Completed essential documentation, ensuring accuracy and compliance with organizational standards.
- Provided bilingual support to clients in crisis situations and emotional distress.
- Facilitated communication between clients and staff in English and Spanish.
- Assisted clients with accessing resources and services offered by the shelter.
- Conducted outreach efforts to educate the community about available support programs.
- Collaborated with team members to create a welcoming environment for all visitors.
- Maintained accurate records of client interactions and service referrals in databases.
- Participated in training sessions to enhance skills in crisis intervention techniques.
- Engaged with local organizations to strengthen partnerships for client support initiatives.
- Provided support to customers by responding promptly to their requests via phone or email.
- Answered customer inquiries in English and Spanish, providing accurate information.
- Monitored incoming calls and emails from bilingual customers, routing them appropriately within the organization.
- Translated documents from English to Spanish and vice versa.
- Developed an understanding of company products and services in order to answer customer questions accurately.
Education
BACHELOR OF ARTS - EDUCATION
The University of Texas At Arlington
Arlington, TX05.2020
HIGH SCHOOL DIPLOMA -
Mesquite High School
Mesquite, TX05.2016
Skills
- Bilingual Proficiency
- CPR Certified
- CPI Certified
- Managing Aggressive Behavior Certified
- NRCYS Certified
- RCYCP Certified
- Effective Communication
- Problem-Solving
- Customer Service
- Attention to Detail
- Leadership
- Team Collaboration
- Time Management
- Adaptability
- Technical Proficiency
- Project Management
- Reliability
- Lesson planning
- Educational program development
- Performance evaluation
- Staff training
- Curriculum design
- Team leadership
- Customer relationship management
- Operational efficiency
- Communication skills
- Crisis intervention
- Conflict resolution
- Cultural competency
- Staff training and development
- Talent acquisition
- Creative direction
- Teamwork
- Interpersonal communication
- Organizational skills
- Teamwork and collaboration
- Adaptability and flexibility
References
- Lizbeth Negrete, (469) 359-3545, Lizbethnegrete1517@gmail.com
- Alondra Nunez, (915) 588-6490
- Juan Pablo Reyes, (956) 667-9542
Languages
- Spanish
- English, Native
- Spanish, Native
Timeline
Lead Educational Activities Manager
Responsive Deployment
04.2025 - Current
Company Manager, Director of Marketing and Logistics
Saint Austin Co.
09.2022 - 03.2025
Bilingual Healthcare/Youthcare Supervisor, Refugee Emergency Support
Krucial Staffing
09.2021 - 05.2022
Bilingual Healthcare/Youthcare Supervisor, Refugee Emergency Support
Favorite Healthcare Staffing
05.2021 - 08.2021
Bilingual Refugee Emergency Support Supervisor
Shift Smart
01.2021 - 05.2021
3rd Grade Bilingual Teacher
Lorenzo De Zavala Elementary School
08.2018 - 05.2021
Bilingual Representative
Genesis Women’s Shelter Outreach
05.2016 - 12.2020
BACHELOR OF ARTS - EDUCATION
The University of Texas At Arlington
HIGH SCHOOL DIPLOMA -
Mesquite High School