Belen Ruiz
North Hollywood,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Crew Leader
Mother's Nutritional Center
10.2018 - Current
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed strong relationships with customers in order for them to keep coming back.
- Promoted all programs to customers leading them to participate in them.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Arts - Child And Adolescent Development
California State University Northridge
Northridge, CA05.2024
Skills
- Quality Control
- Active Listening
- Complaint Handling
- Scheduling
- Product Sales
- Customer Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Limited Working
Timeline
Crew Leader
Mother's Nutritional Center
10.2018 - Current
Bachelor of Arts - Child And Adolescent Development
California State University Northridge
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