Belen Vega
San Leandro,CA
Summary
Dedicated and enthusiastic makeup artist and sales representative, self-starter, and takes pride in providing excellent service and building long-lasting, profitable client relationships. In-depth knowledge of cosmetics, skin type, and makeup artistry. Positive and proactive in handling customer concerns and prioritizing multiple tasks in a fast-paced environment. Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
6
6
years of professional experience
Work History
Manager
Cle De Peau, Nordstrom San Francisco
03.2021 - 07.2023
- Developed and executed strategies to achieve sales targets and increase department profitability
- Collaborated with vendors and brand representatives to organize promotional events and successful product launches
- Resolved customer inquiries, complaints, and issues promptly and effectively, maintaining high levels of customer satisfaction
- Managed and motivated employees to be productive and engaged in work.
Beauty Ambassador/Sales Representative
Neiman Marcus, San Francisco
05.2018 - 08.2019
- Extensive knowledge of luxury beauty brands, products, and trends for informed customer assistance
- Consistently exceeded monthly sales targets through effective upselling and cross-selling techniques
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Improved team morale and productivity by fostering a positive working environment that encouraged collaboration amongst colleagues.
- Contributed to store revenue growth by consistently achieving personal sales targets through strategic upselling techniques.
Sales Representative
Gucci Boutique, San Francisco
09.2017 - 05.2018
- Extensive knowledge of Gucci products
- Collaborated with my team to manage store operations, including visual merchandising, inventory, and loss prevention
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
Beauty College -
Alameda Beauty College
05-2004
High School -
San Leandro High School
06-2000
Skills
- Makeup artistry
- Cosmetics knowledge
- Customer service
- Client relationship building
- Task prioritization
- Fast-paced environment
- Competitive drive
- Entrepreneurial confidence
- Team leadership
- Decision-making
- Complex Problem-solving
- Goal setting
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Manager
Cle De Peau, Nordstrom San Francisco
03.2021 - 07.2023
Beauty Ambassador/Sales Representative
Neiman Marcus, San Francisco
05.2018 - 08.2019
Sales Representative
Gucci Boutique, San Francisco
09.2017 - 05.2018
Beauty College -
Alameda Beauty College
High School -
San Leandro High School
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