Belgica Sanchez
Humble,TX
Summary
Previous Car Dealership Owner with experience and solid history of business success. Previous history with hotel management specifically in food and beverages & event planning. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Solid record of accomplishment in start-up companies sourcing funding, organizing structures, and recruiting top talent. Visionary leader with proven business acumen and strategic decision-making abilities. Bringing many years of industry experience and demonstrated success.
Overview
36
36
years of professional experience
Work History
Co-Owner
Germán Autohaus
Houston, TX
01.2004 - 11.2017
- Developed strategies for increasing customer loyalty and satisfaction.
- Analyzed financial reports to identify areas of improvement in operations.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Managed daily operations of business, including hiring and training staff.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Hosted special events to boost brand awareness and increase community engagement.
- Managed sales presentations to promote product and brand benefits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Owner
Capricio Auto
México City, MX
02.1996 - 11.1999
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained accurate accounts receivable ledgers for multiple dealerships.
- Prepared financial statements, reports, and summaries for dealership customers.
- Assisted with reconciling accounts payable and accounts receivable records.
- Generated monthly invoices for all sales transactions at the dealership.
- Verified accuracy of invoices against purchase orders prior to sending out bills to customers.
- Reviewed payment activity on delinquent accounts and initiated collection efforts when necessary.
- Compiled data from various sources into a comprehensive report format.
- Organized documentation related to billing activities such as contracts, statements, invoices.
- Performed periodic audits of accounting documents for accuracy and completeness.
- Created detailed spreadsheets outlining customer account information such as payment histories, outstanding balances.
- Tracked dealer expenses associated with vehicle sales, repairs, parts purchases.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Co-Owner
Mr.Auto
México City, MX
01.1991 - 02.1995
- Developed strategies for increasing customer loyalty and satisfaction.
- Analyzed financial reports to identify areas of improvement in operations.
- Processed customer payments and updated billing records.
- Maintained accurate accounts receivable ledgers for multiple dealerships.
- Prepared financial statements, reports, and summaries for dealership customers.
- Assisted with reconciling accounts payable and accounts receivable records.
- Provided excellent customer service to clients regarding billing inquiries.
- Generated monthly invoices for all sales transactions at the dealership.
- Researched discrepancies in customer accounts and took appropriate action to resolve issues.
- Reconciled daily cash receipts with the general ledger system.
- Analyzed credit card transactions and prepared deposits accordingly.
- Reviewed payment activity on delinquent accounts and initiated collection efforts when necessary.
- Verified accuracy of invoices against purchase orders prior to sending out bills to customers.
- Compiled data from various sources into a comprehensive report format.
- Organized documentation related to billing activities such as contracts, statements, invoices.
- Performed periodic audits of accounting documents for accuracy and completeness.
- Tracked dealer expenses associated with vehicle sales, repairs, parts purchases.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Food and Beverage Manager
Hotel Brisas Acapulco, (Camino Real)
Acapulco , Guerrero
01.1988 - 01.1989
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
- Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
- Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
- Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
Food and Beverage Manager
Hotel Camino Real
Zihuatanejo, Guerrero
01.1986 - 11.1988
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
- Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
- Performed regular price comparisons with vendors in order to obtain the best possible deals on food ingredients.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
Food and Beverage Manager
Hotel Camino Real
Juriquilla , Querétaro
01.1984 - 01.1986
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
- Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
- Performed regular price comparisons with vendors in order to obtain the best possible deals on food ingredients.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
Food and Beverage Manager
Hotel Juriquilla en Querétaro
Querétaro, MX
01.1982 - 01.1984
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Organized special events such as banquets, receptions, weddings and other social functions and ensured successful execution of services.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
Education
GED -
Secretaría De Educacion
México City 12-2020
Skills
- Staffing
- Policy and procedure implementation
- Recruiting and training
- Accounting operations
- Small business operations
- Employee management
- Cash flow management
- Supply chain management
- Legal compliance
- Financial administration
- Budget management
- Decision-making
- Inventory management
- Business strategy
- Customer retention
- Multitasking and organization
- Project management
- Negotiation strategies
- Creative thinking
- Business growth
Timeline
Co-Owner
Germán Autohaus
01.2004 - 11.2017
Owner
Capricio Auto
02.1996 - 11.1999
Co-Owner
Mr.Auto
01.1991 - 02.1995
Food and Beverage Manager
Hotel Brisas Acapulco, (Camino Real)
01.1988 - 01.1989
Food and Beverage Manager
Hotel Camino Real
01.1986 - 11.1988
Food and Beverage Manager
Hotel Camino Real
01.1984 - 01.1986
Food and Beverage Manager
Hotel Juriquilla en Querétaro
01.1982 - 01.1984
GED -
Secretaría De Educacion