Belianny Puello
Bayonne,NJ
Summary
Dynamic sales associate with a proven track record in driving customer satisfaction and exceeding sales targets. Experienced in personalized beauty consultations and product education.
Overview
3
3
years of professional experience
Work History
Prestige Beauty Advisor
Ulta
Kearny, New Jersey
12.2022 - 12.2023
- Specialized in premium brands, delivering high-end customer service and exceeding sales goals.
- Maintained a professional attitude towards clients while providing excellent customer service.
- Greeted customers and identified their needs through product knowledge.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Handled customer complaints professionally and efficiently.
MAC Specialist Artist
Ulta
Kearny, New Jersey
12.2023 - 11.2024
- Promoted to full-time MAC Specialist at the Ulta Boutique.
- Provided expert knowledge of MAC cosmetics, assisting customers with personalized makeup consultations.
- Managed the brand section, ensuring product availability and visual merchandising.
- Consistently achieved sales targets and maintained a high level of customer satisfaction.
Estee Lauder Sales Associate
Macys Department Store
Jersey City, New Jersey
11.2024 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained a professional attitude towards clients while providing excellent customer service.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Skills
- Sales strategy
- Customer relationship management
- Exceptional customer service
- Professional telephone demeanor
- Empathy and patience
- Multitasking and organization
- Effective communication
- Problem solving
- Product knowledge
Languages
- Spanish
- English
Timeline
Estee Lauder Sales Associate
Macys Department Store
11.2024 - Current
MAC Specialist Artist
Ulta
12.2023 - 11.2024
Prestige Beauty Advisor
Ulta
12.2022 - 12.2023