Belinda Bearden
Waterford,CA
Summary
Healthcare professional with extensive expertise in managing patient care services and in team leadership. Known for driving quality improvements and patient-focused care strategies. Emphasizes team collaboration, adaptability to evolving healthcare needs, and commitment to excellence in patient outcomes. Strong focus on fostering collaborative environments, ensuring optimal patient outcomes, and adapting to evolving healthcare needs. Expertise in clinical management, staff development, and regulatory compliance. Respected for reliability, integrity, and results-driven approach.
Overview
22
22
years of professional experience
Work History
Clinical Nurse Manager
WelbeHealth
04.2024 - Current
- Oversee the daily operations of the clinical team including the acute care clinic and RN case managers.
- Successfully completed Site Readiness Review by Department of Health Care Services with no deficiencies for a second clinc location.
- Work collaboratively with the Medical Director and Executive Director for best practice outcomes.
- Manage clinic scheduling for primary care providers and multiple sub-specialties.
- Ensure patient-centered care delivered with the highest standards in accordance with CMS guidelines.
- Hire and train incoming RN’s to clinic workflows, company policies, and best practice standards
- Participate in organizational best practice committee and rewrite of triage, nurse protocols, and standards of practice company wide
- Mentor new Clinical Nurse Managers for success in their clinic locations
- Maintain budgetary oversight of clinical operations, staffing, and payroll.
- Consistently exceed company performance indicators for clinical operations.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
- Maximize nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Collaborate with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Counsel families to improve communication.
- Reviewed charts monthly to complete quality control checks.
- Implement quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Collaborate with interdisciplinary teams to develop integrated care plans, ensuring seamless delivery of services to patients.
- Evaluate clinical performance data, identifying trends for targeted intervention strategies aimed at improving overall key performance indicators.
- Ensure compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
- Contribute to policy development efforts within the organization, ensuring alignment with best practice guidelines in nursing management roles.
- Quickly respond to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Director Patient Care Services Emergency/Trauma
Doctors Medical Center
01.2016 - 04.2024
- Provided direct patient care daily to support ED team.
- Provided leadership, planning, organization, staffing, coordination, and evaluation for emergency department activities.
- Ensure the ethical practice of emergency medicine within the department
- Worked collaboratively with the Medical Director and medical staff for process improvement, compliance, and patient care processes.
- Acted as a liaison with hospital administration and medical staff.
- Represented the interests of emergency medicine to hospital administration.
- Worked collaboratively with oversite entities like JHACO, CDPH and CMS to ensure the highest quality of care for successful maintenance of verifications, corrective action plans, and surveillance.
- Coordinated with the medical director, hospital administration and clinicians to assess the need for policies, procedures and protocols relating to the care of emergency department patients.
- Interpreted and implemented policies and procedures; making recommendations for revisions; assisted with updating policies and procedures.
- Created budget process: anticipated trends, future needs of the Emergency and Trauma departments.
- Worked with a broad array of departments to resolve inefficiencies and reduce costs.
- Supervised adherence to hospital policies and procedures and standards through observation, medical record review, staff feedback and other appropriate sources.
- Oversaw all aspects of the Trauma Program and requirements to maintain trauma designation and American College of Surgeons verification.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Trained and guided team members to maintain high productivity and performance metrics.
Trauma Program Manager
Doctors Medical Center
01.2013 - 01.2016
- Company Overview: Level II Trauma Center.
- Provided direct patient care to support trauma team.s
- Provided specialized care to trauma patients with an annual volume of 1500+ patients.
- Maintained requirements for continued American College of Surgeons Accreditation.
- Interpreted and implemented policies and procedures; made recommendations for revisions; assist with updating policies and procedures.
- Participated in the development and planning of goals and objectives related to trauma care
- Coordinated with the medical director, hospital administration and clinicians to assess the need for policies, procedures and protocols relating to the care of trauma patients.
- Developed policies and procedures based on current literature, input from clinicians and other sources such as information from patient care evaluations
- Participated in the budget process: anticipate trends, future needs of the trauma program.
- Worked with a broad array of departments to resolve inefficiencies and reduce costs.
- Supervised adherence to hospital policies and procedures and standards through observation, medical record review, staff feedback and other appropriate sources.
- Served as a liaison to administration, representing the Trauma Program on various hospital and community committees to enhance and foster a fiscally sound Trauma Program.
- Monitored trauma care financial reimbursement issues.
- Monitored the trauma team's availability and compliance with policies and standards.
- Developed and monitored the trauma PI program in collaboration with the trauma program Medical Director.
- Coordinated and scheduled the morbidity and mortality committee and multidisciplinary review meetings.
- Managed registry data: collected, analyzed, and trended
- Collaborated with hospital administration to develop strategic plans for program growth and expansion.
- Implemented standardized tools for assessing patient needs upon admission to the trauma unit, enabling more efficient triage decisions.
- Enhanced the efficiency of the trauma program through regular performance evaluations and data analysis.
- Oversaw staff training and development, maintaining a high level of expertise in trauma care among team members.
- Evaluated existing processes for potential areas of improvement, streamlining workflow to enhance patient outcomes.
- Coordinated community outreach programs to promote injury prevention and awareness of available resources.
- Spearheaded quality improvement projects focused on reducing hospital-acquired infections among trauma patients.
- Streamlined communication between interdisciplinary teams, ensuring timely and effective patient care.
- Developed strong relationships with local emergency medical services, improving response times for critically injured patients.
- Established a culture of continuous improvement within the trauma program, fostering innovation and collaboration among team members.
- Ensured compliance with state regulatory requirements, maintaining accurate documentation and reporting processes.
- Conducted regular case reviews with multidisciplinary teams to evaluate patient progress and revise treatment plans as needed.
- Mentored junior staff members, providing guidance on best practices in trauma care management.
- Improved patient outcomes by implementing evidence-based trauma care protocols and procedures.
- Assisted in recruiting top talent for various positions within the trauma department, helping maintain a skilled workforce committed to excellent patient care standards.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
ED Clinical Nurse II
Doctors Medical Center
01.2008 - 01.2013
- Provide excellent patient/family centered care
- Works directly under physicians, assisting them during exams, diagnostic testing, and treatments
- Provide basic and advanced bedside care
- Mentor and precept new nurses
- Performs triage, while considering both physical and psychosocial elements
- Initiates patient education plan, as prescribed by physician
- Teaches patients and significant others how to manage their illness/injury, medications, and follow up care
- Managed basic and advanced life support needs, stabilizing patients until the attending physician is available, based on nursing standards and protocol
- Professionalism displayed while completing multiple urgent tasks in a timely manner
- Record all care information concisely, accurately, and completely, in a timely manner, in the appropriate format and on the appropriate forms
- Act as a charge nurse for a 300+ visit per day ED
Clinical Nurse II, RNC Medical Surgical/Telemetry
Doctors Medical Center
01.2003 - 01.2008
- Provided primary nursing care and educated patients and family
- Assessed patients, developed, and implemented treatment plans
- Performed a variety of procedures and treatments including but not limited to CAPD, central lines, dialysis catheter care
- Administered medications and monitored patient response
- Maintained charts and worked with other healthcare professionals to provide total quality care
- Precepted and mentored new registered nurses
- Acted as Relief Charge Nurse for 43 bed unit
Education
MHA -
University of Phoenix
01.2018
BSN -
University of Phoenix
01.2008
ADN -
Merced Junior College
01.2003
Skills
- Healthcare Leadership
- Relationship building
- Crisis Management
- Clinical Team Leadership
- Strategic Development
- Process Optimization
- Team Leadership
- Clear Communication
- Flexible Problem-Solving
- Creative Problem Solving
Current Certifications
- PALS, 03/31/25
- ACLS, 12/31/25
- BLS, 01/31/26
- MICN, 03/31/25
- NIHSS, 11/30/25
- TNCC, Instructor
- ENPC, Instructor
Timeline
Clinical Nurse Manager
WelbeHealth
04.2024 - Current
Director Patient Care Services Emergency/Trauma
Doctors Medical Center
01.2016 - 04.2024
Trauma Program Manager
Doctors Medical Center
01.2013 - 01.2016
ED Clinical Nurse II
Doctors Medical Center
01.2008 - 01.2013
Clinical Nurse II, RNC Medical Surgical/Telemetry
Doctors Medical Center
01.2003 - 01.2008
BSN -
University of Phoenix
ADN -
Merced Junior College
MHA -
University of Phoenix
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