An experienced, ambitious, and results-oriented individual with expertise in Customer Service and Consumer Relations. I am a highly driven and hardworking professional with excellent communication and relationship skills.
Overview
24
24
years of professional experience
Work History
Judiciary Clerk 3
NJ Courts
Trenton, NJ
05.2025 - Current
Assist in placement of employees by scheduling employment interviews, administering writing assignments, and completing fingerprints.
Send confirmation notices and Microsoft Teams invites to candidates who are scheduled to interview.
Update panelists with interview schedules and any information regarding candidates.
Draft and distribute memos to current employees who have advanced, transferred, or are being promoted, to inform of details of new position.
File employee documents, ie: letters and memos in employee filing system.
Send onboarding information and documents to newly hired employees.
Greet and assist Human Resources visitors.
Court Officer/Senior Court Clerk
New York State Unified Court System
New York, NY
09.2002 - 07.2024
Prioritized urgent requests and deadlines to maintain efficient court operations.
Demonstrated strong organizational skills in managing multiple tasks simultaneously.
Cultivated positive relationships with court personnel and external partners.
Responded promptly to inquiries from attorneys, litigants, and the general public.
Resolved complex legal inquiries from the public with professionalism and accuracy.
Maintained a professional demeanor during high-pressure situations in the courtroom.
Provided administrative support to judges and legal staff as needed.
Demonstrated proficiency in using legal terminology and documentation practices.
Ensured compliance with legal requirements in all court activities.
Reviewed court documents for completeness and compliance with regulations.
Managed schedules and calendars for court appearances and hearings.
Maintained and organized court records with meticulous attention to detail.
Performed data entry and maintenance of electronic court databases accurately.
Liaised between judges and attorneys, effectively streamlining communication and boosting collaboration, which led to an overall improvement in case resolution times.
Enhanced customer service by implementing feedback-driven improvements in court processes.
Adhered to strict confidentiality guidelines when handling sensitive legal information.
Diligently reviewed legal documents to identify errors or inconsistencies.
Skills
Handles tasks with accuracy and efficiency
Outgoing Attitude
Customer Service
Excellent Verbal and Written Communication
Time Management
Attention to Detail
Organization
Eager to learn new things
Ability to quickly pivot adapting to change when needed