Belinda Campbell
Loganville,GA
Summary
Healthcare Administration professional with extensive experience in front office coordination, patient services, and medical billing. Demonstrated ability to manage daily clinic operations while ensuring compliance with HIPAA and OSHA regulations. Proven success in financial reporting and enhancing patient experience through streamlined administrative processes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Coordinator II
Eastside Rheumatology
Snellville, GA
10.2022 - Current
- Established stable administrative team, significantly reducing turnover rates.
- Trained and onboarded six new hires annually while managing recruitment and salary negotiations.
- Oversaw provider schedules and resolved conflicts while ensuring HIPAA and OSHA compliance.
- Managed accounts payable and receivable, payroll processes, and ordered clinical supplies.
- Coordinated performance reviews and developed programs for Rheumatology patients.
Patient Access Representative
University of Miami Health Systems
Miami, FL
11.2021 - 09.2022
- Awarded certificate for excellent teamwork; embodied the C-ICARE model.
- Handled patient financial responsibility, insurance verification, check-ins, and records.
- Trained new hires, managed intake/scheduling, and admitted patients for hospice and surgery.
- Conducted interviews with patients and supported clinical staff operations.
Administrative Assistant II
Cadenza Center for Psychotherapy and the Arts
Hollywood, FL
02.2021 - 07.2021
- Set standards for staff accountability, attendance, and workload reporting.
- Verified insurance, collected payments, scheduled appointments.
- Audited behavioral health staff submissions; managed ABA, counselor, and therapist schedules.
- Handled office supply inventory and maintenance coordination.
Front Office Intake Coordinator
Eastside Rheumatology / Gwinnett Nephrology
Snellville, GA
11.2020 - 02.2021
- Increased patient retention by 5 new patients/day through efficient on boarding.
- Managed check-ins, insurance verification, billing, and financial reporting.
- Created payment plans, triaged patients, and ensured clinical readiness.
Patient Care Coordinator
Children's Medicine P.C.
Suwanee, GA
06.2019 - 11.2020
- Registered new patients, verified insurance, collected payments.
- Managed medical records and ensured HIPAA Compliant handling.
- Reconciled financial reports and supported daily clinic flow.
Front Office Administrator → Office Manager (Promoted)
Fresh Start for the Mind
Suwanee, GA
07.2018 - 05.2019
- Oversaw patient intake, insurance verification, and payments.
- Promoted for performance and leadership reliability.
- Reconciled finances, managed records, and supported clinical staff.
Administrative Support II
Dept. of Child Support Services
Winder, GA
09.2017 - 07.2018
- Processed finances, managed switchboard, and coordinated bond payments.
- Handled PII for office records and ensured confidentiality.
Front Desk / Customer Service Representative
1st Franklin Financial Corp.
Lawrenceville, GA
08.2016 - 04.2017
- Managed collections, loan intake, and customer account updates.
- Ensured compliance and enhanced client satisfaction.
Education
Intermediate Certificate - Medical Billing & Coding Certificate of Completion
Burbank Adult School
Burbank, CA04-2025
Medical Terminology Certificate - Medical Terminology
Des Moines University
Des Moines, IA05.2024
Bachelor of Science - Health Administration
University of Phoenix
Atlanta, GA12.2018
Skills
- Healthcare management
- Team collaboration
- Insurance verification
- Effective communication
- Patient scheduling
- Health administration
- Medical coding
Certification
- Certified Notary Public – March 2023 to March 2027
- CPR BLS (Basic Life Support) – September 2023 to September 2025
- Heart saver First Aid, CPR, AED – Current
Timeline
Office Coordinator II
Eastside Rheumatology
10.2022 - Current
Patient Access Representative
University of Miami Health Systems
11.2021 - 09.2022
Administrative Assistant II
Cadenza Center for Psychotherapy and the Arts
02.2021 - 07.2021
Front Office Intake Coordinator
Eastside Rheumatology / Gwinnett Nephrology
11.2020 - 02.2021
Patient Care Coordinator
Children's Medicine P.C.
06.2019 - 11.2020
Front Office Administrator → Office Manager (Promoted)
Fresh Start for the Mind
07.2018 - 05.2019
Administrative Support II
Dept. of Child Support Services
09.2017 - 07.2018
Front Desk / Customer Service Representative
1st Franklin Financial Corp.
08.2016 - 04.2017
Intermediate Certificate - Medical Billing & Coding Certificate of Completion
Burbank Adult School
Medical Terminology Certificate - Medical Terminology
Des Moines University
Bachelor of Science - Health Administration
University of Phoenix
Similar Profiles
Amanda BlakeAmanda Blake
Rheumatology Infusion Consultant at Eastside RheumatologyRheumatology Infusion Consultant at Eastside Rheumatology
Amanda BlakeAmanda Blake
Rheumatology Infusion Consultant (temporary) at Eastside RheumatologyRheumatology Infusion Consultant (temporary) at Eastside Rheumatology
Joanne HthiyJoanne Hthiy
Bookkeeper at Eastside Exterminators & Eastside InsulationBookkeeper at Eastside Exterminators & Eastside Insulation
Jessica BlancJessica Blanc
Software Project Implementation Analyst, ATS at InsperitySoftware Project Implementation Analyst, ATS at Insperity
Nicole DonaldsonNicole Donaldson
CEO at Tallow ThymeCEO at Tallow Thyme