Belinda D. Robinson
Wilmington,NC
Summary
Dedicated and tactful Customer Service professional with significant knowledge and experience with placing the customer needs first. Demonstrated abilities in contributing to company growth, while optimizing work efficiencies to achieve desired results.
Overview
22
22
years of professional experience
Work History
Administrative Associate
University of North Carolina Wilmington
Wilmington, NC
05.2016 - Current
- Assist faculty/staff and students with purchasing parking passes
- Collect payment for parking fines
- Respond to parking emails
- Handle department daily deposits for cashier office
- Import and export large data sets from department database
- Collaborate with campus community with parking questions
- Validate data accuracy and collaborate with technology coordinator to trouble shoot any issues with parking database.
Cashier
GOGAS
Wilmington, NC
04.2012 - 05.2016
- Assisted with training new hired cashiers
- Balanced cash inventory on daily basis
- Accurately and efficiently process transactions
- Responsible for opening and closing shifts
- Responsible for maintaining a clean, organized and work environment
- Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer
Paraprofessional
The ARC Alternative
Wilmington, NC
06.2006 - 12.2009
- Maintained homelike environment for clients
- Protected and promoted clients' rights
- Monitored client's behavior
- Provided transportation to clients with living activities and community services
- Encouraged and motivated clients with personal health care goals
- Ensured the safety and well-being of the client is maintained
Machine Operator
Queensboro Shirt Co.
Wilmington, NC
09.2004 - 05.2006
- Operated embroidery machine with quality operating system
- Created samples of logos for customers
- Utilized various materials to interpret designs
- Programmed machine with order instructions, framed goods, and set-up threads
- Produced high quality embroidery on an array of products using computerized, multi-head embroidery machine
Education
A.A. - Medical Office Administration
Cape Fear Community College
05.2011
Diploma - undefined
E.A Laney High School
05.1987
Skills
- Office procedures
- Office procedures
- Office procedures
- Office procedures
- Office procedures
- Office procedures
- Office procedures
- Office procedures
- Office procedures
- Office procedures
Timeline
Administrative Associate
University of North Carolina Wilmington
05.2016 - Current
Cashier
GOGAS
04.2012 - 05.2016
Paraprofessional
The ARC Alternative
06.2006 - 12.2009
Machine Operator
Queensboro Shirt Co.
09.2004 - 05.2006
Diploma - undefined
E.A Laney High School
A.A. - Medical Office Administration
Cape Fear Community College